Why BT Group?

We want BT Group to be a place where people can build a rewarding career. Once you’re with us, we’ll take you under our wing, making sure you’re happy and making the waves you set out to make. For a career less ordinary, join us.

How wellbeing helps us make BT Group a brilliant place to work

Our business starts with our colleagues. If they thrive, we thrive. That’s why we’ve developed a strategy designed to put everyone’s wellbeing at the heart of our culture. The better we can help people overcome issues affecting them at work and support them through difficulties in their lives, the more successful we’ll be as an employer.

This isn’t just a nice thing to do – it’s a key part of Being trusted: our code, which sets out the principles of how we can best work together to achieve our ambition of being the world’s most trusted connector of people, devices and machines by 2030.


Employee Benefits
You’ll get more than a brilliant career and a competitive pay framework. We offer our employees a range of additional benefits, including discounts on our packages and services, 30% off for your friends and family, generous holiday, automatic enrolment into our BT Retirement Savings Scheme and much more.
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Inclusion and Diversity
We respect each other, value diversity and celebrate differences. We want everyone who works for us to feel able to be themselves. The more diverse our company is, the more creative and innovative we will be. It’s that variety of experience, culture and background that inspires our teams to develop products and services which actually make a difference.
group of employees sitting on a work bench and talking to each other
Wellbeing at BT Group
The mental health and physical wellbeing of our employees is always our first priority. That’s why we’re working hard to make sure that wellbeing in the workplace is a core part of our culture. Everyone from senior leaders to line managers and individuals has a part to play in keeping us all engaged, fulfilled, healthy and happy.

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Flexible Working
For us, smart working is all about embracing new technology, breaking down barriers, and discovering new ways to work together.

While we probably don’t need to be in the office 5 days a week, we still believe it's a place to bounce ideas and spark creativity. As part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for you.
A responsible business
BT Group touches the lives of nearly every person in the UK in some way – and thousands more around the world. That’s why it’s important that we make the most of the opportunities that new technologies bring. That could be supporting healthcare, AI, security or the shift to a low carbon economy.

Successful adoption of new tech depends on public trust in both the technology and the organisations developing and deploying it.

We aim for our tech to empower people and improve their lives.

How we're organised

BT Group operates as a single business, made up of different organisational units. Our business is built around our customers – serving their needs and delivering value to them. We do this by rapidly developing and delivering innovative solutions; selling products and services that are an essential part of modern life.

We have three customer-facing lines of business: Consumer, Business and Openreach. They are supported by our internal service units, Digital and Networks.

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BT Business
We empower organisations large and small with secure and resilient connectivity. We unlock their potential to thrive and innovate anywhere in the world – connecting everyone to a brighter digital future.
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Consumer
We’re the largest provider of consumer mobile and fixed broadband communications services in the UK. With over 25 million subscribers, we provide the best networks, entertainment services, and more to seamlessly connect customers to what matters most.
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Digital
Our internal Digital unit leads BT Group’s digital transformation, driving experience innovation and delivering products and services to support customers' goals.
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Networks
Our Networks unit designs, builds, and runs the networks and technology platforms that BT Group and our customers rely on.

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