A FLEXIBLE ENVIRONMENT THAT WORKS.

At BT, smart working is all about embracing new technology, breaking down barriers, and discovering new ways to work together. Ultimately, we need to strike a balance between what’s right for our people, our customers and our business.

Spontaneous connections formed in the office and social conversations help you to network, develop your career and learn. It helps managers to take care of their teams and junior colleagues to find the support and structure they need for their fledgling careers to flourish.

That’s why we think that a balance of time spent face to face combined with the flexibility of home working for up to two days a week is what will help us all to be more effective in our roles.

WE BELIEVE IN TOGETHERNESS

That means our office-based colleagues coming together for at least three days a week in the workplace, or travelling to meet with customers.

We’re providing brilliant spaces for everyone to connect and collaborate through our Better Workplace Programme.

Male in casual clothes writing on post-it notes
Male in casual clothes writing on post-it notes

WE BELIEVE IN TOGETHERNESS

That means our office-based colleagues coming together for at least three days a week in the workplace, or travelling to meet with customers.

We’re providing brilliant spaces for everyone to connect and collaborate through our Better Workplace Programme.

Female working from home with dog

3 TOGETHER, 2 WHEREVER

That means up to two days of flexible working per week for most office-based colleagues. On those days you can choose to work at home, the coffee shop or even in the office, if you prefer! It’s up to you to decide what works for you on those days.

The rest of your time you’ll work with your colleagues, your team, or your customers, in person.

WHAT THIS MEANS FOR NEW JOINERS

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ONBOARDING
When you join us, we’ll onboard you in person - usually at your base office - so you can get to know your surroundings and colleagues from day one.

You’ll also meet your manager and team face to face for meetings, training and development. Beyond that, which days you’re together is flexible and agreed between teams and their managers.
VARIATIONS IN FLEXIBILITY
Not all roles are the same. In some cases – for example, in customer-facing roles – it’s advantageous for you to be in the office for 4 or even 5 days in a typical week.

During the interview and assessment process, you’ll have a chance to talk to your line manager and agree the best working pattern.
FURTHER FLEXIBILITY
When you’re not in the office, you can work where it suits you. It doesn’t have to be at home, but it must be in your home country and meet our confidentiality and health and safety requirements.

Flexibility isn’t just about where you work, but when. If commuting, childcare or caring responsibilities affect your hours, let’s talk. There’s no need to stick to a rigid 9-5.
❯
Female working on laptop

ONBOARDING
When you join us, we’ll onboard you in person - usually at your base office - so you can get to know your surroundings and colleagues from day one.

You’ll also meet your manager and team face to face for meetings, training and development. Beyond that, which days you’re together is flexible and agreed between teams and their managers.
Female colleague working from home

VARIATIONS
IN FLEXIBILITY
Not all roles are the same. In some cases – for example, in customer-facing roles – it’s advantageous for you to be in the office for 4 or even 5 days in a typical week.

During the interview and assessment process, you’ll have a chance to talk to your line manager and agree the best working pattern.
Colleague with child

FURTHER
FLEXIBILITY
When you’re not in the office, you can work where it suits you. It doesn’t have to be at home, but it must be in your home country and meet our confidentiality and health and safety requirements.

Flexibility isn’t just about where you work, but when. If commuting, childcare or caring responsibilities affect your hours, let’s talk. There’s no need to stick to a rigid 9-5.

SOCIALS