About the role
Pan business, this role supports and implements the Business data strategy to deliver Business strategic outcomes. The role will also support implementation of an effective model for Business on data governance, data management and data quality.

What you will be doing (Role Accountabilities)
Data Strategy & Enablement
•    Supports the acquisition, processing, integration, and cleaning of data from multiple sources.
•    Uses a variety of tools to automate data collection and build reports guided by procedures.
•    Undertakes initial data investigation and data analysis in order to identify trends in data.
•    Supports the development and refinement of data dashboards and reports.
•    Supports the presentation of data insights to relevant stakeholders for planning and decision support.
•    Supports in the implementation of ways to improve working processes within the area of data analytics.
Data Transformation
•    Input into shaping the Data transformation program 

What you’ll need to succeed (Skills & Experience)
Functional Knowledge & Technical Skills 
•    Stay updated on the latest industry trends and advancements on data governance tools and techniques
•    Familiar with Data Governance frameworks (e.g. DAMA).
•    Knowledge of data models, lineage, and enterprise data platforms.  
•    Data Lineage: Ability to document and visualise data flow from source to consumption

Business Expertise
•    Excellent analytical, problem-solving, and communication skills.
•    Influence across Business functions on data governance topics. 
•    Ability to work collaboratively with Data Owners, Stewards, and business units to resolve data governance issues. 
•    Ability to identify and implement enhancements to data government framework
•    Understanding of business-critical data domains (e.g. customer, product, finance) and their operational impact. 
•    Translating technical data issues into business relevant language for non-technical audiences

BT Group’s Behaviours
Customer First    Prioritize customer needs in every decision and action. 
Challengers    Challenge the status quo and bring innovative ideas to life.
Committed    Own outcomes and deliver with integrity.
Clear    Communicate openly and simply, ensuring alignment.
Connected    Collaborate across teams to achieve shared goals.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.   Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.