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Migration Manager

Job Req ID:  50389
Posting Date:  27 Aug 2025
Function:  Engineering
Unit:  Networks
Location: 

Snowhill, Birmingham, United Kingdom

Salary:  Competitive + great benefits

Working Style: Hybrid (3 nights in-office, 1 night remote per week)


Shift Pattern: 4 night shifts per week

Why this job matters

The purpose of the Migrations Manager role is to lead a team of professionals that carry out planned engineering works within Networks, from Scheduling through to Migration, ensuring no unscheduled outage for our customers. This is required to ensure sufficient network capacity is in place to meet forecast demand to deliver business objectives to time, cost and quality.  

 

It is an extremely varied role which will allow you to experience several areas of the network, developing skills and capabilities to support your personal growth and the BT Network Goals.

 

You’ll work on key projects for National Critical Infrastructure, providing the network which keeps the nation safe and protected.  Our commitments with Ofcom means we have to be sensitive with the information we share and who we share it with, you’ll work with integrity and mindfulness to ensure we remain compliant.

 

This role follows a hybrid model, requiring three night shifts in the office and one night shift from home each week.

What you’ll be doing

  • Provides sound technical expertise to deliver timely response to queries, identifying and mitigating operational risks as appropriate.
  • Full contribution to development of guidelines and policies to manage network integration.
  • Provides support and advice to deliver operational activities, using sound technical capabilities to deliver relevant plans while ensuring adherence to standards.
  • Delivers high-impact operational activities, monitoring performance and ensuring feedback is inputted to the management process.
  • Develops effective working relationships with internal and external stakeholders to explore opportunities for partnership, acting as the point of escalation for issue resolution.
  • Uses technical expertise to propose integration processes, including the development and proof of concept, engagement of front door and process validation.
  • Seeks continuous improvement and efficiency opportunities in order to automate, centralise, standardise and simplify processes, contributing to the delivery of improvement projects and initiatives.
  • Handles routine legal matters and provides advice within an established framework.
  • Responsible for delivery of complex or undefined plans to provide effective network capacity.
  • Provides legal support to members of the Legal team including conducting research and undertaking projects under the guidance of more senior legal professionals.
  • May represent the company in legal proceedings.
  • Accountable for the delivery and evaluation of plans in terms of design, resource and budget constraints.
  • Ability to travel to other strategic locations

What you'll bring

Mandatory

  • Demonstrable experience in Nokia Service Routers or Router technologies.
  • Project management / delivery experience.
  • Leadership Capabilities- Driving a high performing team, empowering others through coaching and development.
  • Effective Communicator - Experience of communicating and presenting to senior level stakeholders the progress, risks and issues of a project.
  • Stakeholder Management – Experience of engaging with external teams, identifying their needs and setting expectations.
  • Technical Leadership - Skilled in engaging in technical conversations or have the ability to communicate complex technical concepts clearly and effectively.

 

Desirable

  • Demonstratable experience of Converged Core scheduling and Integration
  • Knowledge of BTs 20 and 21 Century Network
  • Qualification or Experience in Continuous improvement Methodologies
  • Project Management qualification
  • Qualification or Experience in Risk Management
  • Qualification or Experience in budget management

What's in it for you

  • 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • Life Assurance Cover
  • Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment
  • From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
  • 25 days annual leave (not including bank holidays), increasing with service
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks carer’s leave
  • World-class training and development opportunities

Option to join BT Shares Saving schemes

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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