Commercial management professional

Responsibilities

Strategic
•    Provide assistance to leads as needed to maintain the vision and strategy around Ariba BAU Activities.
•    Support ideas for system improvements presented to leadership

Operational
•    Receives global queries 
•    Support business end users with application support when required and communicate requests clearly
•    Deal with heavily scripted applications with the requestor
•    Collect enough information to understand the root cause of the issue and route to applicable PEH team where needed
•    Maintain good work relationship with internal and external stakeholders, to ensure continuous alignment and buy in
•    Adhere to procurement processes and activities with other procurement teams
•    Collaborate / supports with internal and external stakeholders to deliver the business objectives and create long-term value through sourcing, procurement processes and governance

Skills

•    7-10 years of experience working as an Ariba support analyst, with good knowledge in how operating systems and software works
•    Knowledge of Robotic Process Automation.
•    Strong interpersonal and communication skills, with the ability clearly explain information and issue to end user
•    Able to collect information properly and understand root cause of technical issue
•    Able to successfully implement the recommended approach
•    Specific experience in assisted sourcing process lifecycle including, capabilities in conducting tactical and strategic sourcing activities, with prior experience working within a Procurement Excellence Hub
•    Demonstrates a track record of value delivery and conflict management capability and deliver against key metrics 
•    Demonstrates effective continuous improvement skills
•    Good understanding of BT’s operating environment 
•    Effective relationship management skills & ability to influence decision making with senior stakeholders within a matrixed environment