Job Req ID: 58800
Posting Date: 26 May 2026
Location: Bengaluru
About the role
The Value Stream Lead is accountable for end‑to‑end product coherence across the value streams.
This role has the expertise and product judgement of a Product Specialist but focuses on orchestration, alignment, and long‑term product integrity across multiple Product Experience Leads and delivery pods.
The Value Stream Lead ensures that what is being built:
• is cohesive rather than fragmented
• avoids duplicate or overlapping features
• evolves as a single, usable product, not a collection of siloed experiences
What you’ll be doing
1) Value Stream Ownership & Product Coherence
• Own the end‑to‑end value stream view of the product or platform.
• Maintain a single, authoritative master feature set across all Product Experience Leads.
• Ensure features are reused, extended, or evolved where appropriate—rather than duplicated.
2) Cross‑Product Alignment & De‑duplication
• Work closely with all Product Experience Leads to:
o identify overlapping requirements or features
o resolve duplication before it enters delivery
o promote shared capabilities and patterns
• Act as the arbiter of product scope conflicts, ensuring alignment to the broader value stream.
3) Strategic Product Evolution
• Envision and articulate the future evolution of the product across the value stream.
• Define how today’s features ladder into longer‑term capability, usability, and scale.
• Ensure incremental delivery decisions do not undermine long‑term product coherence.
4) Usability & Experience Consistency
• Champion usability, consistency, and intuitive experience across the value stream.
• Ensure that experiences designed by individual Product Experience Leads fit into a cohesive overall product experience.
• Promote shared interaction patterns, terminology, and conceptual models where applicable.
5) Partnership with Product Experience Leads (Critical)
• Operate as a strategic partner, not a gatekeeper, to Product Experience Leads.
• Provide guidance, challenge, and alignment—without taking over their accountability.
• Enable Product Experience Leads to move fast without fragmenting the product.
6) Stakeholder Alignment & Narrative
• Maintain strong relationships with senior stakeholders across business, technology, and operations.
• Communicate a clear, compelling value stream narrative: what the product is, how it fits together, and where it is going.
• Ensure stakeholders understand trade‑offs made in the interest of coherence and reuse.
Essential Skills / Experience
• Strong experience as a Product Specialist, Product Lead, or Product Strategist.
• Proven ability to reason at system and value‑stream level, not just feature level.
• Strong product judgement, with a bias for simplicity, reuse, and usability.
• Excellent stakeholder management and influencing skills.
• Ability to resolve conflict through clarity, evidence, and product thinking.
Desirable Skills / Experience
• Experience operating across multiple products or journeys.
• Experience working in Agile, product‑led, or scaled delivery environments.
• Exposure to AI‑enabled delivery models.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.