Job Description
Job Title:  VAT Operations Manager
Req ID:  60289
Job Function:  Finance
Posting Start Date:  02/07/2026
Posting End Date:  16/07/2026
Division:  Finance & Business Services
Job Location:  GBR Bristol - Assembly
Advertised Salary:  Competitive

Hybrid working - 3days in the office 2 days working from home

About the role

 

Group Tax is a specialist function within Group Finance & Business Services. It is part of BT’s Tax, Treasury, Insurance & Pensions function. We own BT’s relationship with tax authorities and external stakeholder/providers.  We strive to ensure that our specialist issues are widely understood by Customer Facing Units (CFU) and other Corporate Units (CU) by being personal, simple and brilliant.  And working together we ensure that BT meets its compliance obligations globally and control BT’s financial risks.  Our functional structure is designed to create a simpler, more dynamic business and wider opportunities for our people.

 

•    We ensure that BT meets its compliance requirements and controls BT’s financial risks
•    We develop our functional insight through our people and by partnering with external stakeholders
•    We maintain specialist skills, set strategies & policies, and operate specialist processes
•    We strive to ensure that our specialist issues are widely understood by Customer Facing Units and other Corporate Units
•    We own BT’s relationship with relevant authorities and external stakeholder/providers 
•    We ensure our practices and specialist skills are organised around the external market

What you’ll be doing

  • Manage the monthly process to collate data from across the business into BT’s Indirect tax Reporting Tools.
  • Managing the preparation, consolidation and the timely filing of BT’s UK Indirect tax returns each quarter.
  • Managing the VAT governance framework, including SAO certification and business partnering.
  • Build relationships internally providing VAT advice, training and support as required to facilitate accurate tax coding of transactions and an accurate VAT return compliant with MTD requirements.
  • Continuously improve VAT process and governance framework challenging the existing ways of doing things, utilising BT’s VAT Reporting Tool; Robotic Process Automation and introducing new technology.
  • Managing VAT tax risks, including tax audits.

Essential Skills / Experience

  • Strong knowledge of UK VAT legislation and indirect tax, with the ability to manage and prioritise complex VAT issues while engaging effectively with senior stakeholders.
  • Experience driving tax process and control improvements, leveraging best practice, technology and automation to enhance compliance and efficiency.
  • Tax-qualified, HMRC-trained or part/full qualified accountant, with knowledge of UK VAT and experience using accounting systems such as SAP, Oracle, Sage or Microsoft Dynamics AX.

Desirable Skills / Experience

  • Experience of partnering with non-tax teams
  • Contributed to projects as a subject matter expert
  • Has contributed to the delivery of process, systems or tool changes.
  • Proven experience of using data analytics to make better decisions. 

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. 

  • Your core benefits include: 
  • 10% on target annual bonus 
  • Access to an online private GP 24/7 for you and your immediate family
  • Market-leading paid carers leave with up to 2 weeks off
  • Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay 
  • Discounted EE and BT products, including mobile and broadband 
  • Market leading Pension scheme – 5% from you and 10% from us
  • Holiday purchase scheme 

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.   Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.