Network Services Manager

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

 
Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.     

Why this role matters     
The Network Services team are critical the day to day operation of both employees and customers throughout BT/Openreach.  From authentication of devices and systems through to DNS and IP Address management within the business. 

Through attention to detail, best practices and clear outcomes we are able to provide excellent service to all of our customer both internal and external.  Also being able to deliver and mange in life complex systems and integrations to allow the business to operate. 

This person is to help us lead a team of talented system professionals, grow new additions to the team for the future and grow their own skills along the way. The team is diverse and adaptive varying from beginners to experienced, cross-skilling in technology all the time. The activities covered are broad, exploiting a range of software languages and system environments such as Cisco ISE, Active Identify, .NET Framework and PowerDNS to name but a few, truly embracing the hybrid skills of the future! Although a good degree of automation exists there is much more that can be achieved.

What you'll be doing          

• Leading a dynamic team of around 8 people including full time staff and rotating “new” joiners to BT.
• Collaborating with the wider teams in Internal Networks to ensure buddy system in place to support your new joiners on their development journey.
• Nurturing and championing software best practice & methods within the team using your software skills and qualifications, encouraging exploration and initiative.
• Influencing on aspects of design and development activities for all Network Services solutions across multiple platforms.
• Leading on software development and data engineering activities to keep your skills fresh, ensuring we are putting data at the heart of everything we do.
• Supporting the teams ambition to grow our DevOps culture throughout.

We’d love you to apply if you have strong experience with some of the following:

• Coaching others to help them learn and grown
• Owning, delivering and evolving applications/systems/platforms 
• Application coding (e.g.  Visual Studio, .NET Framework, Python), 
• Data engineering 
• Hold or previously held SC Clearance
• Data analytics (e.g.  Splunk, SQL)
• One time authentication
• Working in a virtualised data centre services environment 
• Application security 
• API development 
• Authentication incl AAA, TACACS and Radius
• Networking Fundamentals
• Application monitoring 

 
Why choose us?     
We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the BT community.     

Five Key Skills 

• People Leadership – Leading or coaching and mentoring people in an ASG team.
• Code/Software – Good level of experience developing code for use in automation, reporting, auditing and administration including use in Data analytics
• Stakeholder Management
• Experience of Networking protocols and Enterprise Data Centre environments
• An appetite and proven history of self-learning for the future.
   

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.