Recruiter: Viktoria Pálfi-Vincze

Hiring Manager: Charles Wilkinson

Career Grade: E

Why is this work important?

The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.

What will you do? 

1. Supports the delivery of routine daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
2. Assists the implementation of enhanced network technology that aligns to customers' strategic direction for enterprise and remote site connectivity.
3. Follows standards for global network infrastructure, including wireless, LAN and SD-WAN networks and connectivity.
4. Supports the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software.
5. Executes engineering efforts to ensue currency and supportability of networking technology.
6. Collates data, reports and information supporting technology lifecycle planning, including contributing to the development of the technology roadmaps and Network Health Assessments.
7. Organises material and data for documentation, knowledge transfer and training to successfully land new solutions into the support organisation.
8. Undertakes activities that contribute to the implementation of core and cloud infrastructure security to manage risks and exposure.
9. Supports in the implementation of ways to improve working processes within Network Engineering.

Knowledge required:

• Troubleshooting: Apply problem-solving methods to repair failed products or processes
• Customer Service: Support customers before and after they buy and use products or services
• Escalation Management: Manage incidents and ensure problems are resolved and raised at the appropriate level
• Continuous Improvement: Continuously find ways to improve products, services, or processes
• Health & Safety: Manage systems, policies, procedures and plans to minimise risks in the workplace
• Network Delivery: Implement and ensure users and devices have proper access to resources and data on a network
• Network Security: Provide security solutions, classify, firewall, proxy, NAT, and secure policies and vendor devices
• Network Testing: Test security controls and demonstrate vulnerabilities and determine risk
• Network Configuration: Configure network devices and hardware to ensure stable and reliable service
• Technical Documentation: Maintain documents that explain functionality, creation, or architecture of a product
• Network Integration: Focus on specific nodes or gaps in a network
• Network Implementation: Carry out implementation of network infrastructure plans
• Requirements Management: Document, analyse, trace, prioritise and agree on requirements
• Incident Management: Identify affecting processes and performance issues and mitigate disruption
• Event Planning: Organise activities around an event
• Decision Making: Assess scenarios, evaluate alternatives, and take appropriate decisions
• Growth Mindset: Show commitment to continuous learning and reflection
• Inclusive Leadership: Encourage diverse and inclusive thinking

“We believe in open conversations. If selected, salary details will be shared with you ahead of your interview, so you have clarity from the start.”

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running.  With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI.  If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.