About the role

The Content & Campaign Professional supports content and campaign activities and marketing initiatives targeting increased brand awareness and strengthening perceptions with clients and target audiences, deepening engagement and loyalty.

What you’ll be doing

• Responsible for embedding the brand vision, the brand experience, the identity and creative platform into all areas of the business.
• Manage the brand governance processes, ensuring that we are always compliant with the Plusnet brand guidelines and principles.
• Responsible for creative consultation, sign-off and governance for all communications across every channel and touchpoint. This includes external and internal communications, events, retail, indirect channels, digital, devices and training.
• Develop and evolve Plusnet brand guidelines and principles to maintain relevance and consistency.
• Manage the brand site, ensuring it’s up to date with the latest brand guidelines and creating an engaging experience for users.
• Send out communications to relevant stakeholders on brand identity updates and the creation of any new brand assets or guidelines.
• Build strong relationships with all our stakeholders collaborating with them on a range of projects.
• Responsible for building, evolving and delivering the brand inductions, ensuring colleagues remain aligned with our vision and identity.
• Work alongside the strategy team to ensure that all product and service development and partnerships deliver against the brand vision.
• Be the go-to person for advice on what our brands looks and feel across all customer touchpoints.

Essential Skills / Experience

• Strong understanding of branding, including brand strategy, visual identity and brand experience
• Proven ability to build trusted relationships and work confidently with senior stakeholders.
• Strong planning, organisation and project management skills, with the ability to manage multiple priorities and deliver to tight deadlines.

Desirable Skills / Experience

• Passion for brands, marketing and the creative process, with an appreciation of how effective brand management drives commercial value.
• Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
• Confident decision-maker with strong problem-solving and creative briefing skills.
• Adaptable and resilient, with a positive approach in a fast-paced, evolving environment. 

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family 
• Market-leading paid carers leave with up to 2 weeks off 
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.