About the role

What you’ll be doing

External/blended executive recruitment processes:
•Coordinate external/blended candidate and hiring manager processes end to end at ExCo, CLA and CLB level, ensuring a seamless interview process and championing an excellent candidate experience throughout.
•Partner with executive recruiters throughout the end-to-end hiring process, from briefing and first interview through to managing the full leadership assessment process for individual candidates and final interviews.
•Record, track and report on executive hiring activity, maintaining the team database and acting as a critical point of contact for the business alongside the executive recruiter.
•Maintain strong and consistent communication channels between hiring team and candidates throughout, keeping all stakeholders regularly updated on the search statuses.
•Oversee the Leadership Assessment process end to end for your unit specific requests, acting as a point of escalation within the team.
•Contribute to the design of the candidate Leadership Assessment experience, ensuring consistent delivery and strong engagement for both hiring managers and candidates throughout the process, escalating feedback to the Leadership Hiring & Assessments Manager where appropriate.
•Manage high-priority, sensitive and business-critical projects alongside business-as-usual delivery.
•Manage search-related Purchase Orders and invoicing.

Internal executive recruitment processes:
•Lead and own end-to-end internal recruitment processes, including job board postings, application updates and interview scheduling support, from shortlisting, first-round interviews, leadership assessments and final interviews through to appointment letter creation. 
•Maintain strong and consistent communication channels between hiring team and candidates throughout, keeping all stakeholders regularly updated on the search statuses.
•Collaborate with the Executive Support team at offer stage, through to onboarding stage. 
•Ensure a brilliant internal candidate experience throughout, escalating to the relevant executive recruiter where necessary and acting as the first point of contact across the process.

Essential Skills / Experience

•Customer Service & Relationship Management: Deliver a personal and brilliant experience for candidates and hiring managers, building strong, trusted relationships with PAs, Executive Recruiters, Talent Leads, external search firms and colleagues across the wider team.
•Communication, Organisation & Attention to Detail: Excellent written and verbal communication skills, with the ability to engage candidates and senior business stakeholders effectively. Demonstrate strong organisational and time management skills, coordinating multiple priorities while maintaining accurate records and delivering work with a high degree of accuracy and consistency.
•Problem Solving, Judgement & Discretion: Identify issues, assess options and resolve problems efficiently, applying sound judgement when managing sensitive situations and escalating appropriately. Handle confidential and sensitive information with professionalism, discretion and integrity.

Desirable Skills / Experience

•Influencing and stakeholder management: Influence peers and senior stakeholders, ensuring alignment with executive recruitment priorities, assessment processes and talent strategy.
•Executive-level meeting scheduling: Coordinate meetings for senior candidates and hiring managers, liaising with PAs and external search firms while managing room bookings and candidate arrival arrangements.
•Process management: Manage fast-paced, high-volume processes involving internal and external stakeholders, ensuring clear communication and regular progress updates.
•Microsoft Office: Use Microsoft Office confidently to maintain trackers, manage data and support continuous improvement projects.
•Team collaboration: Work collaboratively within a team, taking clear ownership, supporting others and enabling smooth handovers during peak demand or periods of absence.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready