Job Description
Contract Professional
Req ID:  58498
Posting Start Date:  18/05/2026
Job Function:  Security
Division:  UK Business
Job Location:  GBR-London-BTHQ One Braham
Advertised Salary:  Competitive Salary + Benefits

Recruiter: Krystle James

Career Grade: E

Internal Closing Date: 29/05/26

 

Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

 

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.   We deliver vital work at scale, with real breadth and impact. We connect for good.
You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

 

About the role

 

You will manage the contractual risk, obligations & P&L for a specific area of our specialist business unit.  You will ensure we meet the promises we make to our customers, that the contract remains sustainable for us as a business but also valuable to the customer over the long-term.  This will include contract growth, negotiation and renewal.  You will be the point of contact for all contractual and commercial topics within your parameter.

 

 

This job role can be based in London, Manchester Cheltenham or Ipswich. Hybrid (3 days office based & 2 days remote). Mon-Fri 37.5. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance. 

What you’ll be doing

 

  • Deal with customers face to face on all contractual matters.
  • Lead a cross-functional team ensuring all aspects of a contract are addressed and managed.
  • Ensures successful delivery of contract commitments within cost targets, contract profit and revenue growth.
  • Accountable for delivering against contractual service level agreements.
  • Be responsible for the risk and obligation management of the contract and ensure compliance to business governance. 
  • Be accountable for growth on existing contracts through change control, whilst able to identify new sales opportunities to pursue with the relevant teams.

Essential Skills / Experience

 

  • Commercial management
  • Contract management
  • Supplier Management
  • P&L
  • Growth Mindset

Desirable Skills / Experience

 

  • Be comfortable challenging and working to strict deadlines.
  • Be organised and able to multi-task.
  • Use your initiative and be comfortable working with changing requirements.
  • Have experience in contract management, project management or bid management.
  • Be commercially aware.

Our Package

 

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus

• Access to an online private GP 24/7 for you and your immediate family

• Market-leading paid carers leave with up to 2 weeks off

• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay

• Discounted EE and BT products, including mobile and broadband

• Market leading Pension scheme – 5% from you and 10% from us

• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

 

Ready to connect for good and help shape the future? Apply now

 

#LI-Hybrid 

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK

We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.