International Billing: Operations Associate

Recruiter: Fei Jia

Hiring Manager:  Peter Palotas

Career Grade: F

German Speaking International Billing Operations Associate

What you'll be doing:

• have full ownership on bill production of your own customer portfolio
• ensure accuracy and consistency of customer invoices through revenue assurance activities delivered on time
• identify and communicate risks related to revenue management
• build and maintain outstanding relationship with both internal and external customers and provide excellent customer experience
• participate in month end closing activities in cooperation with controllers
• provide status updates throughout the monthly billing cycle
• make sure credit notes are compliant with external and internal regulations
• Home office is available in this role depending on further agreement

This role will suit you if you have the following skills:

Soft skills:

• Ability to meet the customers’ needs in line with the business requirements
• Focusing on the objectives and the required outcomes of the processes while delivering a service
• Working with a cooperative and positive attitude in a group setting to achieve common goals
• Ability to comprehend and to oversee various aspects of a problem or a situation
• Taking the responsibility and taking care of the consequences of making a decision
• Focusing on all aspects and details of a task and delivering your output with a high level of accuracy
• Ability to find root causes of problems and to focus on their quick and efficient solution

Professional skills:

• Bachelor degree (preferably finance, accounting or business management area)
• Good knowledge of MS Office Applications
• Experience in Billing Management or Accounts Payable is an advantage

Language skills:

• English on a fluent level
• German on a fluent level
   

Our efforts to become a really good place to work have been honoured with the following awards:

• Family Friendly Mentor Company (2017, 2018, 2019, 2020)
• Family-friendly Company (2012, 2014, 2016)
• Best Workplaces Award 2020 by Szerethető Munkahelyek
• Special Award on ‘Open Spotlight Award 2020’ by nyitottakvagyunk.hu
• Best University Programme in Hungary Award - (2018)
• Best Employer Branding Strategy in Hungary - Gold Medal (2018)
• Best Employer Branding Initiative in the CEE, SSC sector (2018)
• Most attractive employer, SSC sector (2017)
• Best University-Business cooperation of the year in CEE (2017)
• Best SSC in CEE region (2016)

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.