About BT

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.   Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

About the role

The Senior Manager, Products drives teams influencing product development across BT International, driving the implementation and impact of company product strategies, contributing to the vision, product management, user experience (UX), software engineering, and analysis across multiple product lines.

What you will be doing (Role Accountabilities)

• Own the end-to-end lifecycle, strategy and commercial performance of key products
• Deliver P&L, driving revenue growth through adoption and scale with Sales teams
• Commercial ownership of product decisions such as the level of discounting in bids/RFPs
• Product lead on migration projects to move customers on existing products to the new platform
• Define and deliver the strategy and roadmap for your products with Sales teams
• Create thought leadership artifacts, such as blogs or proposition materials

What you’ll need to succeed (Skills & Experience)

• Strong background in commercial product management in Telecoms or a closely related technology sector
• Experience of owning commercial decisions impacting Product P&L
• Experience migrating customers and revenue from legacy products to new platforms
• Experience of creating proposition materials for Sales
• Experience of market, competitor analysis leading to commercial decisions about product roadmap
• Strong stakeholder leadership across Product, Technology, Service and Sales
• Ability to align engineering delivery with commercial outcomes
• Experience working in complex, matrixed organisations

BT Group’s Behaviours

Customer First

Prioritize customer needs in every decision and action.

Challengers

Challenge the status quo and bring innovative ideas to life.

Committed

Own outcomes and deliver with integrity.

Clear

Communicate openly and simply, ensuring alignment.

Connected

Collaborate across teams to achieve shared goals.