About the role

To support accurate and timely invoice processing and issue resolution across European P2P operations, with a focus on Spanish, Hungarian and Italian vendor invoices. Activities will be completed within agreed service levels and in accordance with local and global policies and control requirements.

The role holder will manage invoice-processing issues of varying complexity and coordinate with suppliers, Procurement, AP and business stakeholders where required. The role holder will apply judgement within established procedures, selecting the appropriate course of action and escalating unusual, higher-risk or unresolved matters to the line manager.

Problems will generally have recognised solutions, but there may be multiple options. The role holder will choose the most appropriate response with minimal supervision and with support from the line manager when required.

What you’ll be doing

Service Delivery

• Process vendor invoices accurately and in line with local and global policies, documented procedures, country deadlines and agreed service levels.
• Support invoice scanning and associated processing activities where required, ensuring relevant checks and controls are completed.
• Support the processing of Spanish, Hungarian and Italian vendor invoices and provide agreed cross-country cover within the Budapest team.
• Prioritise the assigned work stack and adapt to changing operational requirements while maintaining accuracy and timeliness.

Invoice Issue Resolution

• Investigate and resolve invoice discrepancies, blocked invoices, price or quantity mismatches, missing information, posting errors and other processing exceptions.
• Take ownership of invoice-related issues and queries through to resolution, in accordance with agreed SLAs, and keep relevant stakeholders informed.
• Identify root causes, obtain the information needed to progress cases and complete proactive corrections where appropriate.

Stakeholder and Supplier Support

• Liaise with suppliers and internal stakeholders, including Procurement, AP and business requesters, to resolve invoice-related queries and manage expectations effectively.
• Provide timely and accurate financial or operational information to internal requesters.
• Work collaboratively with colleagues, share information and support problem resolution across the team.

Controls, Compliance and Audit

• Complete and document assigned process controls and checks, including applicable SOX and financial-control requirements.
• Maintain appropriate records and provide supporting evidence for audit, compliance and control reviews.
• Ensure activities comply with company policies, regulatory requirements and documented procedures.

Month-end, Outstanding Items and Reporting

• Support month-end activities and help ensure agreed KPIs and SLAs are met.
• Monitor, action and follow up outstanding operational or balance-sheet items within the role scope.
• Prepare regular and ad hoc operational reporting, including VSR preparation where applicable.

Process Improvement and Knowledge Management

• Maintain accurate process manuals, work instructions and issue-resolution records.
• Identify recurring issues and opportunities to improve service quality, control effectiveness and operational efficiency.
• Support the testing, implementation and embedding of relevant process or system changes.
• Contribute to continuous improvement and knowledge sharing within the team.

Essential Skills / Experience

Essential Skills

• Solid understanding of invoice processing, Accounts Payable and related P2P activities.
• Experience of investigating invoice discrepancies and resolving supplier or stakeholder queries.
• Strong analytical, investigative and problem-solving skills, including the ability to identify root causes.
• Ability to plan and manage competing priorities accurately within agreed deadlines.
• Ability to work independently within established procedures and to take ownership of issues through to resolution.
• Effective written and verbal communication skills and the ability to build productive relationships across different functions and cultures.
• Understanding of service levels, financial controls, compliance and audit-evidence requirements.
• Good working knowledge of Microsoft Office, particularly Excel, and experience of ERP or invoice-processing systems.
• High attention to detail, strong organisational skills and accountability for data quality and personal output.

Language Skills

• Fluent English, written and spoken.
• Fluent Hungarian.
• Spanish and Italian language capability would be advantageous.

Desirable Skills / Experience

• Previous experience in invoice processing, Accounts Payable or finance operations.
• Experience in a shared-service or international environment.
• Exposure to multi-country invoice processing, particularly Spain, Hungary or Italy.
• Experience supporting month-end, controls, audit requests or operational reporting.

Our Package

What we offer

Compensation and benefits:

•    Attractive salary: If selected, salary details will be shared with you ahead of your interview, so you have clarity from the start.

•    Cafeteria package  - HUF 600,000/ year

•    Performance-based bonus 

•    Comprehensive private health care package for all the employees, which can be extended to family members

•    Nursery support for mothers returning from maternity

•    Extended paternity leave: 10+10 day fully paid days

•    Commuting allowance

•    Home office allowance 

•    Employee discount opportunities 

•    Highly affordable mobile packages for the family as well

Work atmosphere and community:

•    New high-class offices both in Budapest and Debrecen

•    Wide-range of company and community programmes (including support for different sport activities)

Flexibility:

•    Family-friendly culture

•    Smart working approach (hybrid working model, 3 together, 2 wherever)