Customer Solutions Design Specialist

Job Req ID: 41535

Posting Date: 29.11.24

Function: Portfio Business 

Location: London 

Salary: Competitve with great benefits 

Why BT Business

With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, proving the services they need to create the digital transformation of their businesses.

Thanks to our portfolio strategy, the Cloud of Clouds, we provide high-performance, integrated, and secure network and IT infrastructure services to global customers. It means our customers can connect easily and securely to the applications and data they need, wherever they are in the world. Our Digital GS strategy we are moving to will help create a better future for GS and our people. With a business focused on a global customer base and a portfolio of scalable repeatable solutions, supported by outstanding customer service and market-leading security.

To deliver it we need to focus where we can be brilliant, be more straightforward to do business with and meet customer needs with greater agility. This will help us to become a more profitable, predictable, and customer-focused business.

BT Radianz focuses on the global investment market and is a leader in its space. In joining this team, you will be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity that takes a genuine and proactive interest in your progress and development.

What you’ll be doing

• Lead interaction with business and clients alike to capture requirements from new business, product/solution and engineering opportunities.
• Creatively align with the business Technology and Product roadmaps, creating innovative inputs and deliverables, relevant and ground-breaking.
• Develop technology into products and capabilities, creating High- and Low-Level Designs.
• Create re-use strategies or define new to efficiently drive the C2M and L2C journeys.
• Vendor/Supplier evaluations from a technology perspective
• Creating and/or delivering/managing certification plans
• May directly manage a small team or individual

Skills you’ll have

• Cisco/security/cloud qualified to a medium/high level, CCIE/CCNP AWS SOLA, RHEL etc
• Complex Solution Design acumen
• Design engineering principles & processes
• DevOps activities for deployment/automation
• Platform OSS/NMS development, API development etc
• Prioritisation of tasks based on business priorities.
• High self-management across multiple work streams and dependencies
• Apply Blue-sky thinking and ideation
• Ideation and feasibility assessments

Experience you’ll have

• Proven expertise in designing new products and services and orchestrating significant change to existing ones.
• Solid senior stakeholder management with the ability to communicate in a simplified way any business and operational risks involved in new and emerging technology and its adoption into an eco-system.

What's in it for you

• Competitive Salary
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• On-call allowance
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages and access to 100’s of retail discounts including the BT shop

Flexible Working – BT have moved to a hybrid working – you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

Part time and job-share considered

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.