CHALLENGES + REWARDS

Keeping the wheels of our business turning takes lots of hard work, from people across Plusnet. It’s our call centre teams though who’re on the front-line; talking to customers day-in day-out, getting them connected and solving any problems they’ve got.

We’ve got a number of roles, each with their own unique challenges and rewards. Check them out below and see which is right for you.

To be brilliant in this role you’ll need

  • Outstanding customer service skills
  • Excellent listening skills and natural empathy
  • A genuine passion for customer service
  • Resilience, understanding and patience

We recruit for Customer Solutions Advisors in

 

LEEDS & SHEFFIELD

Is this the job for you?

To be brilliant in this role you’ll need to

  • be motivated by sales and hitting targets
  • be comfortable talking to customers and have a persuasive personality
  • be able to listen and ask questions to understand people’s needs
  • think on your feet to spot opportunities to cross and up-sell

We recruit for Inbound Sales & Retentions Advisors in

 

LEEDS & SHEFFIELD

Is this the job for you?

Are you ready for LIFE ON THE PLUS SIDE?

Apply now

LOCATIONS

LEEDS

Where you’ll find us:

17 Marlborough Street
Leeds
LS1 4PE

SHEFFIELD

Where you’ll find us:

The Balance
2 Pinfold Street
Sheffield
S1 2GU

DONCASTER

Where you’ll find us:

Inside the BT Contact Centre
Wilmington Drive
Doncaster
DN4 5PJ

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