Life at BT Group

Our values influence everything we do and represent everything we are.


We come across as human and show our customers that we understand and care.

We always:

Own the outcome

Stay curious and open to learn

Treat others as they'd like to be treated



We're straightforward, easy to deal with and make complex things clear.

We always:

Keep moving at speed

Choose straightforward

Make things easy for customers



We lead the way in creating new things. And whatever we do, we do it really well.

We always:

Put teamwork first

Think big and bold

Fearlessly push for the highest standards


No matter where you work in our business, you’ll hear a lot in our company about how we connect for good.  We think of it as our purpose: to bring people together. We believe there are no limits to what people can achieve when they connect. As technology changes our world, we’re in a position to help build those connections. They can be simple or complex, individual or communal, and, let’s be honest, helpful or harmful.  

We champion these connections and harness the power of technology to help solve some of the world's biggest challenges  – from climate change to cyber security. We empower people and organisations to get more out of this emerging world; removing limits and unlocking their potential.

That’s what we do, we connect for good.  Our values: Personal, Simple and Brilliant
Our values express what’s important to us, guiding us all to do the right thing. They shape our culture.


Emilio, Cyber Security Manager on getting young people into Security

We had a chat with Emilio to find out what BT in Spain has to offer to university students, how he developed his technology knowledge and career with us over twenty-six years, and what makes him proud to work for BT.

Find out more

Anthony, from Apprentice to Product Designer

Anthony joined us as an apprentice a few years ago and is now a Product Designer. As an avid gamer himself, working in something that helps that gamers out there is combining two favourite things – design and video games.

Find out more

Zoë Webster,on why Data and AI at BT is full opportunities

Data and artificial intelligence play a pivotal role in providing the best experience to our customers.  Zoë Webster, our Data and AI Director, tells us how we’re innovating in this space, the ethical implications and why people should consider joining us.

Find out more