BT Group careers in India

We’ve been in India since 1987, with offices in New Delhi (our headquarters), Bangalore, Mumbai, Pune, Gurgaon and Chennai. Our operations support some of the world’s largest Indian and multi-national organisations, and also provides services to BT Group in areas such as contract delivery, customer service, network engineering, data analytics, HR, billing and procurement.

  • Contract Delivery (Global Business Services)
  • Billings (Global Business Services)
  • Cyber Security (Global)
  • Information Security (Global)
  • Customer Service (Global Business Services)
  • Procurement (Corporate Functions)
  • Finance (Corporate Functions)
  • Business Assurance (Global Business Services)
  • Network Engineering (Global)
  • Human Resources (Corporate Function)

With many exciting opportunities across our teams, here at our operations in India we have recently collaborated with one of India’s leading research institutions, the Indian Institute of Science (IISc), to establish the BTIRC - BT Group India Research Center. Located in Bengaluru, this new collaborative research centre is just the beginning of BT Group’s progressive new phase of UK-India joint research, and it will focus on the development of the next generation of cutting-edge artificial intelligence (AI), mobility and software engineering technologies. 

You’ll see BT Group representing all our brands

BT Group is getting a makeover so we can speak clearly as one business representing all our brands, including BT, EE, Plusnet and Openreach.

You will start hearing us talk in this way now and you’ll start to see gradual changes in line with our new brand architecture as we update our content. Look out for the new BT Group identity in our results announcements, corporate reports and our corporate website over the coming financial year (FY23). 

BT Group’s brand architecture is changing. It’s the next stage in our mission to connect people and innovate. 

BT Group Roles in India

Our operations in India have rapidly expanded from a single customer relationship management office in New Delhi (India), to become one of the largest technology companies in the country, with over 12,000 employees, spread across the entities: Global Services, Technology, Corporate functions and Openreach.

  • Global

    At BT, ICT Support is the provision of insight and solutions for our extensive technology infrastructure, as well as assisting with common problems that arise for our personal and corporate clients. Joining our India Global services team offers the chance to take on one of our crucial technology roles in these areas:

    Cyber Security | Security Design and Implementation | Threat Intelligence | Penetration Testing | Incident Management | Operations Management | Service Operations



Our India based team of 1800+ technology professionals spread across 6 locations in 4 states are responsible for BT being one of the global research leaders in communications technologies and AI. As a result, we have filed the highest number of AI-focused patents amongst all UK companies with the UK patent office over the last 20 years.

  • Corporate Units

    We shape and steer the direction of the business by managing our people, finances, shared services, and buildings. Corporate Units comprises of these key departments: Human Resources, Finance, Procurement, Legal, Facility. We also oversee our legal, regulatory and compliance obligations too.



A wholly owned subsidiary of BT and made up of four divisions, Openreach spans:

  • Service delivery
  • Fibre and network delivery
  • Strategic infrastructure development
  • Headquarters


Why work for our operations in India?

Working for BT Group in India is not only an exciting career prospect but the bonuses and benefits that accompany a career with BT Group will grow and develop with you. More insight into what we have to offer you can be given during the recruitment process. However, every employee with BT Group will benefit from the below and more:

  • Generous Leave Entitlement
  • Multiple Insurance Policies
  • Employee Assistant Program
  • Provident Fund
  • Gratuity
  • Car Lease Programme
  • Service Awards
  • BT Internet Services at Home

Our key hubs in India

New Delhi : Eros Corporate Tower, Nehru Place, New Delhi - 110019

Bangalore : The Millennia, Murphy Road, Bangalore - 560001 | RMZ Ecoworld, Marathahalli Outer Ring Road, Bangalore - 560103 | Pritech Park SEZ, Bangalore - 560103

Gurugram : Gurugram Infospace Ltd IT/ITES SEZ - Gurugram 122001 | Sector 24 & 25A, Gurugram 122016 | DLF Cyber City (SEZ), Sector 25A DLF City Phase-III, Gurugram 122002

Kolkata : DLF IT Park II, Kolkata - 700156