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Data Analytics Professional

Job Req ID:  56239
Posting Date:  25 Feb 2026
Function:  Data & AI
Unit:  Consumer
Location: 

Endeavour Sheffield, Sheffield, United Kingdom

Salary:  competitive

Join Plusnet as a Data Analytics Professional

Location: Sheffield, London

 

Why Plusnet?


Imagine being part of the largest telco in the industry, with over 20,000 employees and 34 million customers. At BT Group, we generate over £10 billion in revenue, offering enormous opportunities for our people and positioning us as No. 1 in the market. Our Consumer Unit is home to three iconic brands - BT, EE, and Plusnet. Each brand is unique, catering to different segments of the market, and collectively, they generate more revenue than any other part of BT.

 

Why this job matters

Our ability to deliver brilliant, personalised experiences for all our 30m customers is fundamental to our future success. As a business we are investing extensively in the automation of our operations and networks, and in building our base management and data capabilities. This will allow us to take better decisions with data and to act on them in an automated way across all our customer interactions.  

We’re creating the best personal experiences for our customers to help them stay connected, and that mission is all underpinned by high quality, low latency data.

In this Job, you will be responsible for delivering core analytical insight across the Plusnet Consumer business, using data from a wide range of sources. Your analysis will support key stakeholders in making informed decisions through high-quality, actionable insights to deliver a holistic customer view. You will also apply experimentation and test-and-learn approaches to identify opportunities, measure impact, and drive measurable business value.

What you’ll be doing

  • Develop self-serve analytics that underpin the Plusnet roadmap, enabling business stakeholders to make data driven decisions.
  • Design, implement, and analyse experimentation frameworks, including A/B and multivariate testing, to evaluate product, marketing, and customer initiatives.
  • Deliver regulatory analytics - ensuring robust methodology, governance standards, and clear documentation to support compliance.
  • Translate complex datasets into clear, compelling insight narratives that influence business decisions and drive measurable outcomes.
  • Apply advanced SQL and Python techniques to extract, transform, and analyse large, complex datasets across multiple data sources and platforms.
  • Proactively look for new ways to interpret data and new analytics techniques.
  • Present analytical outputs in a simple, compelling manner, ensuring non-technical stakeholders understand key drivers, risks, and recommended actions.
  • Working with marketing stakeholders to create clear briefs/understanding of their data analytics and insight needs.
  • Respond to ad hoc requests for information and data, challenging what is required where appropriate.

What skills you'll need

  • Strong numerical analysis and the ability to interpret complex data to spot trends.
  • Hands‑on experience with SQL, BigQuery and Python for data extraction and manipulation.
  • Proficiency in Python libraries such as Pandas and NumPy for data wrangling, transformation and automation.
  • Ability to build clear, insight‑driven dashboards using tools like Qlik Sense.
  • Confident communicator able to present technical insights and recommend data‑driven actions.
  • A proactive, problem‑solving mindset with the ability to prioritise and perform under pressure.

 

Benefits:

  • 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
  • 25 days annual leave (not including bank holidays), increasing with service
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks carer’s leave
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes

 

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

 

Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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