Software Engineering Manager

Why this job matters

In this role you will be leading a team that delivers the next generation of Digital transformation that provides performant, stable and reliable BT ID Capability platforms. 
Your teams will create seamless and effective automated delivery pipelines that take features from development into production.  You’ll help to build the teams that design, build and maintain our websites and 
applications writing code that is seen by millions of customers each month.
 

What you’ll be doing

• Active member of the Engineering Leadership team
• Acts as the key point of contact for internal customers and Product Owner community
• Responsible for platform technical roadmap creation and prioritisation aligned to agreed business outcomes
• Manages the planning, co-ordination, and day-to-day development, testing and delivery of high quality, stable e2e digital solutions to drive EE/BT Self-Serve products/business requirements and objectives, working across geographically dispersed squads within a tribe. 
• Manages day-to-day performance, delivery efficiency and quality of outsourced software development, engineering, and testing resources, located in different global locations  
• Manages internal and external suppliers to ensure quality outcomes
• Coaches and manages teams of developers, testers and DevOps Engineers building high volume of front-end web pages every week based upon requirements from stakeholders
• Decides on test technology and techniques, which will be transformed from manual to automated practices
• Decides priorities for defect management & Technical debt
• Monitors and drives fixes for all live defects / bugs
• Accountable for all code security and compliance
• Works with Operations and Support teams
• Understanding complex / conflicting business requirements and delivering to tight deadlines
• Signing off estimates for work packages to be delivered by the team
• Manages risks and issues raised during the release cycle, ensuring that all stakeholders respond to requests within agreed timeframes
   

Skills

• Excellent senior stakeholder management
• Expert in Agile and lean methodology and proven ability to foster across the team
• Requires extensive technical expertise across Development, Testing and Test Automation
• Project to Product & waterfall led process transformation knowledge
• Multi Brand / Multi domain API led architecture delivery
• Identify and remove impediments / bottlenecks in the SDLC
• Delivered high performing CI/CD pipelines
• Good communication skills using digital solutions
• KPI focused
• Understanding / curiosity of emerging technologies
• Problem Solving and analytical skills
• Able to identify, recruit and train the next generation of software engineers and testers
• Should be good in getting the complex process/design/architecture implemented
   

Experience

Essential :

• 5+ years in multi-disciplined software application development, multi app / multi-platform
• Experience of managing app development teams/working knowledge of App Development: IOS, Android, Kotlin, Flutter
• Experience in running teams of this scale, composed of insourced and outsourced geographically dispersed resources
• Microservice/API development experience
• Azure B/C & Azure AD Architecture awareness
• Hands on development experience
• Good database knowledge (SQL, etc…)
   

Nice to have:

• Good level of knowledge / experience of Agile software development, and supporting best practices: TDD, Pair Programming etc.
• Experience in managing delivery of highly transactional platforms that are available 24/7
• Experience with DevOps CI/CD pipelines using e.g., Jenkins, tools built into GitLab

Benefits

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.