Project Professional
Snowhill, Birmingham, United Kingdom
Recruiter: Molly Lees
Hiring Manager: Neil Mathers
Career Grade: E
Locations: Birmingham, Manchester, London, Bristol, Belfast, Leeds
Internal Closing Date: 18th September 2025
Why this job matters
The Project Professional supports the planning, execution and delivery of complex projects through all specific phases, in alignment with BT Group strategies and external customer contractual requirements. The candidate will be working within the mobile space on the 5G Standalone propositons whilst supporting increased revenues over the first 3 years of new revenue into the Business of £5m.
What you’ll be doing
Works with an integrated team in the delivery of end-to-end small-scale projects/ programmes contributing to commercial benefit, deliver on time, within budget and to agreed quality criteria from conception through to market launch and transition into operations.
Supports complex and large-scale projects with regional impact (cross-functional), coordinating through delivery of execution, analysis, recommendation and implementation whilst ensuring a base level of technical specialism proficiency.
Supports issue escalations, identifies project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.
Supports the development, documentation and implementation of projects and change initiatives in line with BT Group policies and strategies, defining and maintaining realistic project plans and tracking project finances and progress against agreed quality and performance criteria.
Supports timely reporting on project performance and where decision making is required, providing all information needed to enable well-informed decision making.
Reviews, suggests and executes process improvements and efficiencies with the engagement and delivery models.
Supports the definition, documentation and execution of small projects or sub-projects, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners.
Supports in the implementation of ways to improve working processes within the area of Project/Programme Management & PMO.
Facilitates effective working relationships between team members, and develops business/ customer and partner relationships, handling problems and issues, collecting and disseminating relevant information.
Proactively identifies and manages risk through regular assessment and diligent execution of controls and mitigations, proactively raising any concerns.
Ensures project delivery activity complies with the commercial obligations, risks and interdependencies defined within external delivery contract for their projects.
Skills
Strategic Business acumen: Some knowledge of the business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business OKRs, business cases), as well as optimising the software development and service lifecycle. Beneficial to be strategic and independent in thinking
Change management and business readiness: Good skills in building the case for change, sharing vision and helping others shape their change journey, drawing on data and analytical techniques where appropriate, and communicating this to stakeholders
Problem solving: working collaboratively to find creative solutions to problems, handling abstract concepts, ambiguity and complexity with skill and helping others to handle them too.
Engagement: Ability to persuade and influence a diverse groups of senior stakeholders, with great skills to gain cooperation in complex scenarios, can navigate conflict and support ambiguous situations
Outcome, benefit and margin management: Able to ensure that the desired outcomes/benefits/margin have been clearly and realistically identified, defined, managed and delivered through to realisation.
Analysis: The ability to apply logical thinking during the process of gathering and analysing information, testing hypotheses and/or designing and testing solutions. Able to interpret analysis and articulate data to contribute to successful programme/project delivery.
Technical: In this role you will be expected to have a minimum foundational understanding of the relevant Technology in the Portfolio area you lead development on.
Project management experience
Customer facing experience in a Technology and service business, where you have had to make commitments to Enterprise or multinational customers.
Good working knowledge of Microsoft applications ( Excel, Word, Teams, Powerpoint) and JIRA
Leading, managing and inspiring multifunctional virtual teams in the context of direction setting and motivation of the team to ensure better, faster, cheaper portfolio developments driving competitiveness and growth and putting the customer first.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
Benefits
Competitive salary
25 days annual leave (plus bank holidays)
10% on target bonus
Life Assurance
Pension scheme
Direct share scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV with TNT Sports and NOW Entertainment
30% discount for friends and family on EE mobile pay monthly and SIM only plans
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.