Data Engineering Manager

Job Req ID:  362
Posting Date:  21-Sep-2022
Function:  Data & AI

Snowhill, Birmingham, United Kingdom

Salary:  Competitive with great benefits

Location: Belfast, Ipswich, & Birmingham


Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.


About this role

BT recognises that data and AI are critical to everything we do in the future. Right across BT, there is a momentum to build world-class teams that capture and use data to provide our customers with a better experience. We also aim to improve the working environment for our support staff, make world-class products, and realise operational cost savings that we can reinvest in innovation.  

In Cloud Communication Services, we want to deliver on the potential of AIOps that identifies issues when they are still emerging and before they impact customer experience. We want to use AI to provide controlled self-healing of our networks and services when things go wrong. We want to distil our data to make qualified decisions about where to direct our resources and investments for the future. Hence, we are recruiting a Data Engineering Manager with skills and experience in Data Engineering and key associated technologies (ELK Stack, Kafka, MirrorMaker etc.) 

This role will be the centre of the Cloud Communication Service’s data strategy. It will be at the forefront of growing our existing capabilities, providing new tooling and creating new ways of working. In addition, it will deliver thought leadership and innovation that will change how we support our product portfolio and how that portfolio develops in the future. You will work from any of our Birmingham, Ipswich and Belfast offices with occasional travel requirements to other BT locations for Stakeholders’ engagements. You will also have the opportunity to agree on a flexible working pattern with your line manager.


You'll have the following responsibilities

  • Working with stakeholders at all levels of the business to understand BT’s data needs and how that data can be exploited to provide tangible benefits and value to the business.
  • Providing technical leadership and authority for solutions based on big data technology, distributed computing, hybrid-cloud platforms, machine learning and AI decision-making.
  • Leading teams in designing, planning and delivering cutting-edge data projects to deliver stakeholders' needs.
  • Ensuring proper governance is applied to all data solutions provided by the group.
  • Research new technologies in data engineering, data science, and AIOps, evaluating their applicability to our needs through trials and PoCs.
  • Creating and maintaining road maps (aligned with supplier road maps) to introduce viable technologies.
  • Developing relationships with existing suppliers and BT’s strategic partners to ensure a mutual understanding of our needs, plans, delivery priorities and roadmaps.
  • You will be recognised as a data subject matter expert and will inform and drive debate within the team about future technical strategies.
  • You will work with the team to improve how we work, the tools we use and how we share experience.


You'll have the following essential skills & experience

  • Skills and experience in Data Engineering and key associated technologies (ELK Stack, Kafka, MirrorMaker etc.) OR can demonstrate a track record of learning new skills and technical reinvention in your career.
  • Hands-on experience in developing solutions in cloud-based Linux environments.
  • Experience working in big data/ cloud computing environment - GCP is preferable.
  • Experience working on complex data sets, developing mathematical and statistical models on those data sets in a NoSQL environment.
  • You will be a strategic thinker and will have commercial acumen.
  • Leadership skills – Ability to drive complex data lake projects by motivating stakeholders and breaking down barriers to progress.
  • Communication skills– can communicate complex issues, approaches and visions with technical and non-technical stakeholders in a clear, understandable manner.
  • You will be curious about technology trends and have the instinct to filter which are mature enough to be valuable and could be exploited to meet business needs. 


The following skills & experience are nice to have

  • Experience developing, deploying, tuning and operating Data Lake solutions using Elastic or similar NoSQL technologies.
  • Skills and experience developing ML solutions using technologies such as or similar to, TensorFlows, Keras, Sage Maker.
  • An understanding and experience of working in an Agile Development team.
  • Ability to navigate large corporate organisations, adopting a consultative and collaborative approach.



  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Life Assurance
  • Pension scheme
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 50% off BT and EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
  • 30% discount for friends and family on EE mobile pay monthly and SIM only plans

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!