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Date: Jan 7, 2025
Location: RMZ Ecoworld, Devarabeesanahal, Bengaluru, India
Company: BT Group
Why BT?
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.
Why this job matters
The OR Delivery HUB manages all IT delivery for Openreach, overseeing the workstack from concept through to delivery into live, operational support, and customer testing. This role is crucial for the management of all Openreach IT release deployments within the Equivalence Management Platform (EMP) stack.
What you’ll be doing
• Manage the planning, coordination, and deployment for all Openreach IT release changes.
• Act as the key contact across Openreach IT delivery and engineering teams for EMP release deployments.
• Review all planned changes affecting Openreach to ensure changes are fully assessed, justified, and carried out with minimal risk or impact to service.
• Work with all IT-related professionals to manage the IT release deployment and change processes.
Skills and Qualifications:
• Strong understanding of BT's ecosystems and processes.
• Sound knowledge in Change Management.
• Excellent planning and coordination skills.
• Ability to assess and justify changes with minimal risk or impact to service.
• Strong communication and interpersonal skills to liaise with various departments and stakeholders.
Experience:
• Experience in Jira and Service Now is mandatory
• Previous experience in managing IT release deployments.
• Familiarity with the Equivalence Management Platform (EMP) stack is a plus.
• Experience working within a large, complex organization like BT.
What you'll be doing – your accountabilities:
• Ensuring all IT release changes are planned, coordinated, and deployed effectively.
• Acting as the primary point of contact for EMP release deployments.
• Reviewing and assessing all planned changes to ensure they are justified and carried out with minimal risk.
• Collaborating with IT professionals to manage the IT release deployment and change processes.
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