About the role

Platform Engineers are at the heart of our mission.

They design, build, operate and continually improve the platforms that underpin critical services. Working across infrastructure, automation, operations and security, they ensure our environments remain resilient, scalable and secure.

This role provides the opportunity to work on complex engineering challenges within large-scale environments where reliability, security and performance are essential.

Whether supporting existing platforms or helping shape future capability, you'll play a key role in delivering technology that matters.

Note: This role requires eligibility for UK Developed Vetting (DV) clearance. As a result, applicants must typically be sole British citizens and have lived in the UK continuously for the previous 10 years, subject to UK Government vetting requirements.

What you’ll be doing

• Design, build, support and continuously improve infrastructure platforms that enable critical services. 
• Contribute to the automation of operational processes, reducing manual effort and increasing platform reliability.
• Support the delivery of platform modernisation and transformation initiatives.
• Collaborate with architecture, security and software engineering teams to implement effective technical solutions.
• Monitor platform health, identify opportunities for optimisation and drive continuous improvement.
• Troubleshoot complex technical issues and contribute to long-term resolution strategies.
• Develop and maintain technical documentation, standards and reusable engineering practices.
• Share knowledge and contribute positively to the engineering community through collaboration and mentoring.

Essential Skills

We expect our Platform Engineers to:Demonstrate a passion for technology and solving meaningful engineering challenges.

• Take ownership of problems and work independently where appropriate.
• Apply logical thinking and analytical problem-solving skills to complex situations.
• Communicate effectively with both technical and non-technical stakeholders.
• Continuously learn and remain curious about emerging technologies and industry trends.
• Champion secure, reliable and maintainable engineering practices.

Desirable Skills

We welcome candidates from a broad range of infrastructure and platform engineering backgrounds.

Experience in some of the following areas would be advantageous:

• Linux and/or Windows enterprise operating systems.
• Infrastructure and platform operations.
• Cloud and/or on-premises environments.
• Automation and Infrastructure as Code.
• Scripting and software development.Virtualisation and container-based platforms.
• Networking and platform security concepts.
• Monitoring, observability and operational tooling.
• DevOps, Platform Engineering or Site Reliability Engineering practices.
• Continuous Integration and Continuous Deployment (CI/CD).

Our Package

When you join our team, you'll play a role in delivering work that makes a real difference across the UK. In return, you'll be rewarded with a market-leading Total Reward package that reflects the value of your skills and expertise. From structured technical progression and industry-recognised training to generous family support and flexible benefits, we're committed to helping our people succeed at every stage of their career journey.

• A structured Technical Progression Pathway to recognise and reward appropriate technical people.
• Competitive DV market aligned salaries, typically £37.5k to £110k
• Tiered role based DV allowance of up to £5k per annum paid monthly
• World-class training and development opportunities
• 10% on target bonus  
• Equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.
• New BT Better Workplace working environments at strategic locations across the UK.
• Huge range of flexible benefits including an EV salary sacrifice, cycle to work, healthcare, season ticket loan, additional annual leave.
• On-call allowance (Depending on role requirements).
• Access to 100’s of retail discounts including the BT shop.
• 24/7 private virtual GP appointments for UK colleagues.
• Option to join BT Shares Saving schemes25 days annual leave (not including bank holidays), increasing with service.
• 2 weeks paid carer’s leave.
• Discounted broadband, mobile and TV packages.
• Enhanced life assurance of up to ten times base salary