Technical delivery professional

Key decisions

Project Coordination Decisions
•    Project Prioritisation: Determining which projects take precedence based on deadlines, importance, and organisational goals.
•    Task Allocation: liaising with Works Control in order allocation to ensure we allocate work to drive project/programme efficiency whilst maintaining loading goals. 
•    Problem-Solving: Resolving conflicts, overcoming obstacles, and adapting plans when unforeseen challenges arise.
•    Risk Management: Identifying potential risks to project timelines or deliverables and making decisions to mitigate them.
Efficiency Management Decisions
•    Workflow Enhancements: Choosing the best strategies to improve processes and eliminate inefficiencies.
•    Technology Adoption: Deciding on tools and systems that can streamline operations and enhance productivity.
•    Metrics Analysis: Evaluating performance data and deciding on actionable steps for improvement.
•    Cost Optimisation: Balancing resource allocation and expenses while ensuring quality and efficiency.
 

Why this job matters

As a valued member of the Global Network Build team we are seeking a highly organized and proactive individual to join our team as a Project Coordinator and Efficiency Manager. This dual-role position is responsible for overseeing project coordination tasks, working closely with my Work Control team while driving operational efficiency across our Bandwidth & IP & Data Platforms. The ideal candidate will possess excellent communication skills, a keen eye for detail, and a passion for optimising workflows.

What you’ll be doing – your accountabilities

Project Coordination:

•    Assist in the planning, scheduling, and execution of projects.
•    Act as the central point of communication between stakeholders, team members, and management.
•    Monitor project progress, ensuring deadlines and deliverables are met.
•    Maintain project documentation, including reports, schedules, and budgets.
•    Coordinate Build Resource to ensure project teams have the necessary tools and support.

Efficiency Management:

•    Analyse current workflows and identify areas for improvement.
•    Develop and implement strategies to enhance productivity and reduce inefficiencies.
•    Collaborate with teams to streamline processes and optimise resource utilisation.
•    Track and report on efficiency metrics, providing actionable insights to leadership.
•    Foster a culture of continuous improvement across the organization.

The skills you’ll need to succeed

• Proven experience in project coordination and/or efficiency management roles.

• Strong analytical and problem-solving skills.

• Proficiency in project management software and tools.

• Excellent organisational and multitasking abilities.

• Effective communication and interpersonal skills.

Leadership accountabilities

Communication and Stakeholder Engagement

•    Maintain open and transparent communication with all stakeholders.
•    Act as a liaison between departments, ensuring alignment and fostering positive relationships.

Vision and Strategy

•    Clearly articulate project objectives and the broader vision for efficiency improvements.
•    Align project plans and efficiency initiatives with organisational goals and priorities.

Decision-Making

•    Make informed and timely decisions to keep projects on track and address challenges proactively.
•    Prioritise tasks and allocate resources effectively.

Continuous Improvement

•    Champion a culture of learning and development, encouraging team members to grow and adapt.
•    Regularly assess and refine processes for sustained efficiency and effectiveness.
 

Experience you’d be expected to have

Preferred Experience

• Leadership Roles: Experience managing teams or holding positions with accountability for organisational outcomes.

• Change Management: Background in leading change initiatives and driving stakeholder buy-in.

• Methodologies: Familiarity with Lean, Six Sigma, Agile, or similar frameworks for efficiency and productivity.

• Performance Metrics: Working with KPIs and metrics to evaluate success and refine processes.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.