Software Engineering Associate 3

Hiring Manager: Johnathon Brecknock

Location: Bangalore

Recruiter: Archana 

Why BT
We’ve always been an organisation with a purpose; to use the power of communication to make a better world. You can trace this back to our beginning as pioneers of the world’s firs telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.
Today in this fast-changing, always on, digital world our purpose remains true. Yet the market conditions, regulations and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why this job matters

This job contributes to the successful outcome for all IT change audit requirements for ICOFR (Internal Controls over Financial Reporting), limiting the risk of unauthorised change activity within the BT IT estate. The job influences security programmes within BT Networks which have an impact on change management and compliance within BT. It helps internal and external audit teams in the provision of information and evidence of IT Change detection processes and, in addition, supports change management policy using the tools and processes as required. 

What you’ll be doing – your accountabilities 

• Analysis of all detected changes on BT’s critical applications and systems estate in order to satisfy ICOFR requirements.   

• Monthly run of populations and evidence produced for samples of detection process run on significant events that have the potential to affect the configuration of the system’s database and/or application or financial data. Evidence uploaded to MCP for external auditors use. 

• Quarterly run of populations to validate the ICoFR critical hosts that are actively scanned by the detection team through collaboration with the relevant application support teams. 

• Quarterly run of populations to validate the areas that are actively scanned on ICoFR applications by the detection team through collaboration with the relevant application support teams. 

• Forensic investigation of uncontrolled IT changes to (where possible) identify the person / application responsible for IT change. 

• Carry out the remediation / violation process, ensuring full auditable action trail, during UIC detection investigations.  

• Support analysis and trending of the UIC process to continuously improve the information, systems and tools used in the UIC processes. 

• Provide in-depth technical knowledge of computer security and forensics to support peer review of change detection events and support of the wider team. 

• Capitalise on subject matter expertise, experience and contacts to develop and up-skill peers and colleagues within change management. 

The skills you’ll need to succeed 

• Windows (and/or) *nix administration to support the investigation of UIC 

• Analysis, the ability to take large amounts of data and identify what’s important 

• Self-motivation, to be able to work independently whilst working in a small team 

• Communication verbal and written, to be able to communicate both at a technical level with other technical teams but then to be able to translate that technical knowledge to non-technical people, such as external auditors 

• Database and/or web services to support the management of UIC 

• Perl scripting or other program language to understand the operation of the UIC application 

• Understanding of IT Change Management tools (Service Now) and procedures (ITIL). 

• Ability use and understand the SQL Developer tool to create queries. 

• General Microsoft office skills including Microsoft Access. 

Experience you’d be expected to have 

MANDATORY 

•      Operational experience in a technical support 

            role 

PREFERRED 

•      Change Management 

•      Compliance 

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.