Group Transformation Planning Manager

Recruiter: Carla Ballinger

Hiring Manager: Mathieu Halpin

Our hybrid working means in this role you are required to be in the office 3 days per week with the option of working from a place of your choice 2 days per week

Why this job matters
One of the primary objectives of the Group S&C team is to accelerate and enhance the delivery of the transformation goals.  
In support of this the objectives of the Group Transformation Planning team are to:
•    Secure commitment to the baseline roadmap for approach, milestones, timeline, dependencies, cost and benefit, quality and risk
•    Ensure transformation is fully funded (capex, opex and specifics) and provide oversight to investment decisions that impact the Group Transformation Portfolio
•    Ensure that actual or potential deviations from the baseline roadmap, benefits and scope are controlled
•    Optimise performance and contractual relationships with 3rd party suppliers that support transformation related activities and systems.
The role works closely with the Group Transformation Planning Director, Group colleagues and unit transformation leads to deliver the planning, scope control and stakeholder engagement necessary to drive successful delivery of Transformation. 
 

Key elements of the role include:
 

Planning 
•    Work with the Group Transformation Planning Director to build and maintain BT Group’s overall transformation roadmap linking product simplification, journey optimisation, strategic IT platform build, customer migrations, and decommissioning, working in collaboration with other members of the Group Transformation Planning team
•    Surface opportunities for prioritisation and sequencing of dependencies
•    Support the development and maintain the selected planning tool(s) in which the transformation roadmap will be held, ensuring the roadmap therein reflects the latest understanding of the units’ transformation plans
Engagement
•    Partner with and influence stakeholders at all levels to gain buy-in and establish accountability, and input to plans to ensure success
•    Deliver the change narrative, monitoring its necessary success in influencing behaviours
•    Act as a trusted advisor to key decision-makers / transformation leaders, using data-led insight and plans to support major business decisions on transformation and drive consistent messaging across the transformation
Leadership
•    Drive knowledge sharing on emerging trends and changes in transformation principles and practices
•    Identify obstacles to delivery of transformation objectives, using escalation paths where necessary

The skills you’ll need 
The ideal candidate will have had experience working within the transformation field within large – ideally international - FTSE 100 companies, or within professional services/consultancy

•    Programme or project planning skills, with the ability to identify necessary inputs, dependencies and risks 
•    Stakeholder influencing skills, ideally demonstrated in the setting of a matrix organisation
•    Ability to develop a plan with clear scope, measures and milestones 
•    High levels of resilience to engage positively in challenging situations
•    Intellectual curiosity to rapidly build a comprehensive understanding of the BT Group and its businesses and value drivers, and the sector and markets in which it operates
•    Skilled and inspiring communicator, capable of designing clear, compelling and engaging presentations
•    Outstanding interpersonal skills with a genuine interest in, and curiosity for, people – and the ability to engage and to build relationships both internally and externally at all levels     

The experience you’ll have
•    Support the build and delivery of roadmaps and integrated plans in organisation-wide cost transformation programmes  
•    Developing a stakeholder engagement plan in a large, matrixed organisation 
•    Good understanding of the technology and telco sectors
•    Experience of inputting into the financial analysis of transformation plans, including capex and opex allocations and timings

What’s in it for you? What are the benefits?
•    10% on target bonus 
•    BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•    From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•    Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•    25 days annual leave (not including bank holidays), increasing with service
•    24/7 private virtual GP appointments for UK colleagues
•    2 weeks carer’s leave 
•    World-class training and development opportunities
•    Option to join BT Shares Saving schemes.
 

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.