Business Operations Specialist (Financial Management)

Why this job matters

Join our team and play a pivotal role in supporting the Digital Architecture Leadership Team! You'll be managing budgets that directly contribute to our Most Transformative Priorities (MTP), a key objective driving our success. Help us build the foundation for our Digital North Star Goals and make a real impact.

What you’ll be doing

• Build and maintain the position management tracker, ensuring all changes to organisational positions (OD) are accurately recorded.
• Support the Leadership Team (LT) with agency resource management, including onboarding and raising purchase orders (POs).
• Understand the vendor landscape within Architecture, including subcontractor and IT costs, tracking spend and recovery, and collaborating with team representatives for further details when needed.
• Monitor and assess the overall Architecture budget position (targets, actuals, forecasts, recoveries, risks), and raise any issues requiring intervention with the LT.
• Track cost transformation initiatives, ensuring relevant projects are included in the Quarterly Submission (QQ), including future pipeline initiatives.
• Provide support to the wider team with ad-hoc requests, such as position management by team.

The skills you'll need

Technical / Knowledge:

• Proven experience in a commercially focused operational support role.
• Strong knowledge and experience with SAP, Oracle, and other financial tools, including Excel.
• Familiarity with BT finance and reporting systems is preferred.
• In-depth understanding of Position Management principles.
• Knowledge of the build and run lifecycle across Technology and IT.
• Strong grasp of core economic drivers of IT services and cost management (e.g., technology towers, consumption, demand).
• Understanding of financial management principles, including cost vs. revenue, capex vs. opex.
• Experience in building financial models.

Problem Solving:

• Highly analytical with a natural ability to solve complex problems.

Stakeholder Management:

• Strong communication skills with the ability to engage a variety of stakeholders, including senior leaders, team members, HR, Finance Business Partners, and Suppliers.

Communication:

• Excellent verbal, written, and presentation skills, with the proven ability to work under tight deadlines in a team environment.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.