Solutions Architect (Cisco SD-WAN)

Why this job matters

As a Solutions Architect, you sit at the centre of delivering meaningful digital transformation for our customers and for the business. Your technical leadership ensures every solution is secure, scalable, and aligned to both customer goals and organisational strategy.

You’ll help shape the reputation of our team by designing solutions that are robust, future-ready, and simple for customers to adopt. Through collaboration, clear communication, and a commitment to delivering outcomes, you’ll play a key role in ensuring every customer experiences solutions that simply work — better on BT.

What you’ll be doing

• Work with colleagues, stakeholders, and customers to design and deliver innovative, fit‑for‑purpose digital solutions.
• Engage directly with customers to understand requirements, build trust, and align solutions to their priorities.
• Simplify technical complexity and communicate clearly to both technical and non‑technical audiences.
• Take full ownership of the end‑to‑end solution architecture lifecycle—from requirements gathering to solution readiness.
• Ensure designs meet security, regulatory, and compliance standards.
• Identify risks and develop mitigation strategies to ensure successful delivery.
• Drive continuous improvement, influencing better ways of working and enabling high‑quality outcomes.
• Build strong working relationships to support shared team and customer goals.

What experience you'll need

You will bring a strong blend of architectural, technical, and customer‑focused skills, including:

Core Skills & Capabilities

• Advanced solution architecture experience, designing solutions aligned to enterprise architecture and integration standards.
• Strong capability in solution design, service delivery optimisation, requirements gathering, and system design.
• Proven ability to manage change, define technology strategy, and collaborate across multi‑disciplinary teams.
• Experience in risk management, technology deployment, regulatory compliance, and configuration management.
• Strong commercial acumen and ability to develop compelling proposals.
• Proficient in Agile methodologies, business analysis, and product roadmap development.
• Excellent communication, presentation, negotiation, and stakeholder‑management skills.

Specialist Technical Expertise (one or more of the following):

• Cisco SD‑WAN (advanced proficiency)
• Cisco WLAN
• Cisco ACI Data Centre Technologies
• Cisco NEXUS

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits of working for BT include:
• 10% on target annual bonus
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• Equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop

Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.