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Infrastructure and Field Support Team Member

Job Req ID:  47865
Posting Date:  25 Jun 2025
Function:  Service
Unit:  Business
Location: 

Koln, Germany

Salary:  Competitive Salary + Benefits

Recruiter: Krystle James

Hiring Manager: Daryl Eagle

Career Grade: TM4

Internal Closing Date: 07/07/25

 

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.   We deliver vital work at scale, with real breadth and impact. We connect for good.
You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters

 

Infrastructure & Field is a large multi-disciplined ‘professional services’ engineering practice. The team is organised in key customer focused capabilities which each have sub-capability areas comprising single or multiple engineering delivery projects.

Our Engineering mantra is “Technical Excellence in Engineering” and we deliver some amazing technical capabilities for our customers which can only happen if we recruit, train and support our people

The purpose of this role is to Support the GSS organisation by delivering customer networks, platforms and systems in support of ourselves and special customers.

 

This job role is based in Koln, Germany. Onsite (5 days field based/on client site). Monday-Friday 37.5 hours per week. You will need to be eligible to obtain DV (Mod) Clearance before starting this role. You will need to have lived in the UK for 10+ years to be eligible.

What you'll be doing

  • Accountable: Establishes technical objectives and delegates responsibilities.
  • Leadership: Influences a significant part of own organisation and influences customers/suppliers and industry at a senior management level (e.g. around resourcing of delivery teams and technical direction of work).
  • Leadership: Directs work resourcing, owns site issues and resolution of problems
  • Leadership: Performs technical coaching and mentoring

Essential Skills

 

 

  • CIENA skills
  • Optical networks
  • General Network Communications
  • Fibre splicing
  • Clerk of works

What we'd like to see on your CV

 

  • Knowledge of Transmission Network and management platforms
  • Network installation, integration, and testing.
  • Ability to manage and coordinate multiple concurrent projects, perform under pressure and meet deadlines
  • Ability to work with stakeholders to clearly capture requirements.

Benefits

 

  • Competitive salary
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • On-call allowance
  • 22 days annual leave (not including bank holidays), increasing with service
  • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
  • World-class training and development opportunities
  • From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
  • 24/7 private virtual GP appointments for UK colleagues​
  • 2 weeks paid carer’s leave ​
  • World-class training and development opportunities​
  • Option to join BT Shares Saving schemes.
  • Discounted broadband, mobile and TV packages
  • Access to 100’s of retail discounts including the BT shop

 #LI-Onsite 

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK.  With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. 
 
In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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