UK Higher Level 4 Project Management Apprentice

Job Req ID:  9634
Posting Date:  04-Mar-2023
Function:  Apprentices

Gosforth Call Centre, Newcastle, United Kingdom

Salary:  20,000

About this role


Our Programme & Project Management team are responsible for providing professional services to some of our most complex customer contracts within our business. Through effective governance, we help reduce risk, improve the probability of successful delivery and - most importantly - improve customer satisfaction.


As a Project Co-ordinator, you’ll support the delivery of a range of provision, migration or transition projects and programmes within the wider portfolio of work. You’ll be responsible for the planning and  delivery of work packages or small projects within a larger programme or project, either independently or under the direction of a more senior project manager. You’ll need to be highly organised so that you know what needs to be done and in what order. You’ll also develop stakeholder management skills; critical to keeping projects on track, as well as delighting our customers.  You’ll be identifying potential problems and working out how to fix them before they happen, as part of good practice in risk management.


We’ll teach you how to become an expert in project management, starting with the basics and working up to more complex work over time. We’ll support your learning through buddying, job shadowing, formal training and through managing your own work packages and projects. You’ll learn how to deal with internal and external suppliers and customers, and how to address challenging situations.  It won’t just be about the technical skills though, we’ll help you to develop so that you can work professionally and independently, taking responsibility and initiative.


This job is available in the Enterprise part of our business. 

About the apprenticeship


This apprenticeship will last 18 months and 20% of your working hours will be dedicated to learning and studying. At the end of your hard work, you will gain a level 4 qualification in Project Management.


As an apprentice, you will study for a nationally recognised qualification as you gain hands on experience in our industry. After successful completion of this apprenticeship, you could kick start a successful career in project management and be eligible to get professional membership of the Association of Project Management.


Entry Requirements


You will need to achieve 2 A-Levels at CC grade (or Level 3 equivalent qualification). 5 GCSE grades 4-9 (C or above) including English Language and Maths. Equivalent qualifications are accepted.  Please note if you have already completed a Level 4 qualification in Project Management, you will not be eligible for this apprenticeship.


Location - Newcastle

About BT Group


BT Group is the global powerhouse behind EE, BT, Plusnet, and Openreach.


We value diversity and celebrate difference. We’ll encourage you to be yourself, whatever your background. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’


Whichever brand you’re working for, we’re all playing for the same team. And we all enjoy the rewards of being part of something bigger: the opportunities to explore new experiences, pursue different dreams, climb challenging career ladders, and try out different ways of working.


We’re always looking ahead. We don’t just sell broadband, and networks, and security, and thousands of clever things you’ve never heard of; in our Martlesham labs, we’re inventing the technologies of the future.


Four brands. One team, 100,000 strong. Together, we’re connecting the world. Come and play your part in building the BT Group of the future, one that will be net zero by 2030.