Technical Consultant Team Lead

Why this job matters

Based on the DCP Customer site this role is key to the delivery of the DCP/Dorset contract. The role holder(s) provide a technical skillset to deliver ICT projects. These projects range from small application changes to very large, highly complex Project(s), programmes or portfolios. The team ensure the technical requirements are delivered to estimated time and cost. The team deliver c.2500 days of effort within a financial year across c.400 projects.

The role of Team Leader of the Technical Consultant plays a central role in overseeing the successful delivery of technical projects, acting as the main point of contact for all technical streams. This role involves coordinating cross-functional teams, leading project kick-off calls, triaging incoming work, and ensuring technical consistency and quality across all initiatives.

As the technical lead, the individual is responsible for driving progress, resolving escalations, and aligning technical activities with business goals. They serve as the go-to person for all project-related queries and support the team in navigating technical challenges.

Please note - Candidates applying will be required to undergo and be eligible for NPPV3

What you’ll be doing

1. Lead and coordinate technical aspects of multiple IT projects from initiation through delivery
2. Attend and chair project start-up calls, ensuring clear understanding of scope, roles, and timelines
3. Triage incoming technical queries, incidents, and requests, assigning tasks based on urgency and expertise
4. Act as the primary liaison between technical teams, project managers, stakeholders, and clients
5. Responsible for providing Technical Consultancy services for the Devonshire and Cornwall Police Contract ensuring that customer needs are met as per the contractual requirement delivering technical skills to perform Resource Services tower activities across projects and small changes

Essential Skills

What we'd like to see on your CV

1. Problem-solving & troubleshooting – Ability to quickly assess issues and guide the team to effective solutions
2. Triage and prioritisation – Skilled in managing and categorising incoming issues or requests effectively
3. Team coordination – Capable of assigning tasks, setting priorities, and managing workload across multiple team members
4. Meeting facilitation – Confident in leading project kick-off calls, status meetings, and technical workshops
5. Accountability – Willing to take ownership of technical outcomes and team performance

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits of working for BT include:
• 10% on target annual bonus 
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• Equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave 
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop

Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.