Why this job matters

Based on the DCP Customer site (c. 48 People) this role is key to the delivery of the DCP contract. Our Airwave Network team ensures that critical blue light Airwave Radio services are delivered to our end users. The team conduct visits to sites to resolve incidents and maintain services, requiring a high level of communication, organisational and problem-solving skills.

In the role of Airwave Radio Professional, your main responsibilities will be to perform preventative maintenance and audits of Police vehicles and desktop radios. You will also be responsible for conducting EMC tests to new Airwave installations which are required for a vehicle to enter operational service. Fault identification and rectification to module level is also a key responsibility. You will also be required to assist with the Airwave Joiner, Mover and Leaver process (JML) and fulfilling Equipment Requests.

For Joiners, this role entails configuring, programming and issuing Airwave terminals and accessories within SLA for new intakes. With Movers, you will be responsible for acquiring authorisation for a requested change, creating a programming batch to reconfigure the terminal and liaising with the end user to implement the change.

Your responsibilities for a Leaver, will be to check if a leaver is issued a terminal and if so, recover the equipment. The above tasks will require you to be proficient in the use of Sepura Radio Manager (RM2), Asset Manager Enterprise (AME), TETRA Gateway and Airwave Solutions SMT and CCM platforms. With Equipment Requests, you will assist with identifying, and issuing consumable items to users. In addition to the above, you will also be expected to assist with other Airwave related administration tasks, including managing incident and request work queues, monthly reporting, stock management.

What you’ll be doing

1. EMC vehicle testing
2. Vehicle and desktop Preventative maintenance
3. Functional testing and verification of new Vehicle Airwave equipment installations
4. Auditing of all Airwave equipment
5. Battery charger maintenance

Essential Skills

What we'd like to see on your CV

1. Competent in the use of Airwave terminals, being able to assist users in their basic operation
2. Competent in the use of Sepura Radio Manager
3. Competent in the use of Asset Management Enterprise (AME)
4. Competent in the use of TETRA Gateway Editor
5. Competent in the use of Airwave Solutions SMT and CCM platforms

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits of working for BT include:
• 10% on target annual bonus 
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• X4 Salary Life Assurance
• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
• 25 days annual leave (not including bank holidays), increasing with service
• Equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave 
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV package
• Access to 100’s of retail discounts including the BT shop