Software Engineering Specialist

Why this job matters

BT Business is undergoing an exciting digital transformation. We're simplifying products, transforming customer journeys, modernising infrastructure, and phasing out legacy systems.
As part of our Service tribe, we're looking for a talented Engineering Specialist to join us. You'll play a critical role in driving technical excellence, innovation, and successful project delivery for customer-facing applications with the support of our telco OSS/BSS backend. Your responsibilities will include overseeing the development and maintenance of various software applications, ensuring best practices, and 
collaborating with cross-functional teams to achieve business objectives.
If you're a forward-thinking leader ready to revolutionise BT's digital landscape, join us. Leverage your expertise to drive transformation, make strategic decisions, and align our digital products with our business objectives. Let's shape the future of BT Business together.

Skills and Experience

To be successful in the role of Digital Engineering Specialist at BT Business Digital, you should possess the following qualifications and skills:
• You should have a proven track record leading the technical teams, ideally with exposure to digital customer service platforms. 
• We value hands-on experience in coding and implementing digital solutions.
• Strong leadership skills with the ability to inspire and guide a team effectively.
• Excellent knowledge of leveraging TypeScript, ReactJS, NodeJS technology to deliver end to end web applications.
• Excellent knowledge of leveraging at least one major cloud provider, preferably AWS, to deliver cloud-native applications is highly desired. Experience with other cloud platforms is also valuable.
• Familiarity with Dynatrace or other monitoring and observability tools.
• Familiarity with BFF (Backend for Frontend) and Micro-Service Architecture. 
• Familiarity with building reusable features as capability
• Familiarity with CI-CD Pipelines, Agile Methodologies and Jira as a project management tool
• Excellent people management skills, including coaching, mentoring, and performance evaluation.
• Strong problem-solving and analytical abilities.
• Exceptional communication and interpersonal skills.
• Guides partnerships with business and operational stakeholders to conduct business and technical discovery.
• While not mandatory, knowledge of the telco domain is a bonus as it will help you better understand our industry-specific challenges and requirements.