About the role

The Broadband Data and Authentication Team is part of BT’s Fixed Networks unit and is responsible for platforms and services that support millions of customers across BT's broadband portfolio. We bring together design, development and test capabilities within a single organisation. Working in cross-functional Agile delivery teams, we combine software engineering, quality assurance and technical design expertise to develop, operate and continually improve critical products and platforms using modern software engineering, SRE and DevOps practices. 
Our teams engineer and operate nationally critical infrastructure that enable broadband connectivity, authentication, service data, operational insight and customer experience for millions of customers. These platforms span public cloud, private cloud and on-premises environments, with ongoing investment in platform modernisation, automation and engineering excellence. As a Software Engineering Specialist, you will lead the technical implementation of complex software solutions across hybrid infrastructure, bare-metal, private cloud and public cloud, including the connectivity that underpins them. You will also shape engineering standards and influence the technical roadmap. You will work closely with architects, 

What you’ll be doing

• Technical leadership: Lead the technical execution of the engineering strategy, shaping standards, practices and ways of working across products and platforms.
• Technical decisions: Influence technology choices, engineering approaches and implementation strategies. Work with architects and stakeholders to challenge assumptions and promote alignment and reuse across Broadband ISP.
• Technical roadmap: Influence and shape technical roadmaps so engineering investment aligns with customer outcomes, business priorities and long-term platform evolution.
• Software engineering: Lead the engineering delivery of complex software solutions, guiding implementation approaches and the development of high-quality, scalable and maintainable products and services.
• Problem solving: Solve complex technical and operational challenges, applying deep engineering expertise to develop scalable solutions where established approaches may not exist.
• Operational excellence: Lead improvements to service reliability, resilience, observability and operational efficiency. Use engineering metrics, service data and operational insight to reduce risk and drive continual improvement.
• Engineering culture: Champion engineering excellence, technical curiosity, knowledge sharing and accountability, enabling teams to deliver high-quality outcomes for customers and the business.
• Mentoring: Coach and mentor engineers to build technical capability, improve engineering standards and support continuous improvement across the wider team.
• Technology trends: Evaluate emerging technologies, tools and engineering practices, identifying opportunities to improve products, engineering effectiveness and customer outcomes.
• Stakeholder management: Manage relationships and expectations across teams and stakeholders, ensuring technical dependencies, risks and issues are understood and addressed.
• Team wellbeing: Contribute actively to an inclusive, safe and supportive team culture.

Essential Skills / Experience

•    Technical leadership of complex delivery: Experience leading the implementation of complex software products or platforms in an Agile environment, including managing dependencies, risks and technical issues.
•    Engineering adaptability and continuous learning: Adaptable engineering mindset, with the ability to learn and apply new languages, technologies, and modern engineering practices, including Infrastructure as Code, to deliver solutions that underpin our strategy and customer services.
•    Technical influence and collaboration: The ability to influence technical decisions, challenge assumptions, and work effectively with architects, engineers and stakeholders across multiple teams and business units.

Desirable Skills / Experience

• Experience with Ruby, Python or Java.
• Experience building, maintaining and orchestrating containers using Docker, Docker Compose or Kubernetes.
• Experience with AWS or Google Cloud Platform.
• Experience with the OpenStack ecosystem.
• Experience with the ELK Stack and Kafka.
• Database experience including relational databases, SQL, Oracle or PostgreSQL.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
•    10% on target annual bonus
•    Access to an online private GP 24/7 for you and your immediate family
•    Market-leading paid carers leave with up to 2 weeks off
•    Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
•    Discounted EE and BT products, including mobile and broadband
•    Market leading Pension scheme – 5% from you and 10% from us
•    Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready. Ready to connect for good and help shape the future? Apply now.