Disclosure Advisor

Job Title: Disclosure Advisor

Location: Bristol or Bletchley

Due to the sensitive nature of this role you will be required to have (SC) Security Clearance

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.   We deliver vital work at scale, with real breadth and impact. We connect for good.

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters:

This critical role exists to ensure secure, accurate and timely compliance with lawful requests for assistance and the disclosure of information requested by Law Enforcement Agencies (LEAs), Courts and other persons or organisations entitled under the Investigatory Powers Act 2016 and other statutory legislation.

What you’ll do: 

• Ensuring the secure, accurate and timely compliance with lawful requests for assistance and the disclosure of information requested by Law Enforcement Agencies (LEAs), Courts and other persons or organisations entitled under the Investigatory Powers Act) and other legislation which requires mandatory compliance.
• the maintenance of good working relationships with all key stakeholders. Acting as the first point of contact on issues relating to the delivery of the legal obligations whether during or outside of office hours.
• being part of a 24x7 rotation for on call provision of disclosure services.  
• Ensuring errors are kept to a minimum by striving for 100% accuracy when fulfilling your daily disclosure responsibilities, maintaining meticulous standards of accuracy and that strict agreed processes are followed at all times, and our SLAs met.   
• To be the first point of contact within the Disclosures team for customer enquiries.
• Attendance at Court on behalf of BT as a witness in relation to disclosed information and providing guidance to the Court/jury to understand the information.
• Contributing to the Disclosures team strategy which supports the overall Obligations GSS strategy.
• Demonstrating flexibility to ensure disclosure capability is fully operational at all times, which includes providing resource, and a willingness for development and cross training.
• Assisting in the collation of periodic reports for upward presentation.
• Ensuring validation checks to authenticate SPoC’s and BT are always carried out in line with BT procedures.
• Improving knowledge/skills to be able to handle ever changing and ever-increasing complexity of mobile voice and data and fixed line/IP services; and

What you'll bring:

• Operational knowledge of disclosure systems including wider BT operational systems connected to those platforms.
• Tenacity, drive, rigour and attention to detail.
• Excellent and effective communications skills.
• Excellent stakeholder management.
• Excellent management reporting skills.
• Can work under direction and has a clear framework of accountability.

Diversity and Inclusion:

Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and encourage applications from all sections of the community. Our ambition focuses on recruiting and retaining people who are under-represented in our workforce. Including those from ethnic minority groups, disabled and neurodiverse people and women. However, diversity does not end there and anyone with different backgrounds, gender identities, sexual orientations, ethnicities, ages or stages of life, disabilities and those from low socio-economic backgrounds are welcomed and encouraged to apply. Find out more about BT’s D&I manifesto by searching on our website.

What's in it for you:

• Discounted BT Broadband, TV & mobile packages and BT products
• 10% pension contribution
• Professional development and paid for industry certifications/qualifications
• Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.
• Well-being support for you and your family
• 3 days paid volunteering a year
• Flexible and smart working (subject to business needs)

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and criteria. So, if you're excited about this role but your past-experience doesn't align perfectly with every requirement, don’t worry – we’d still love you to apply!