Disclosure Advisor

Job Title: Disclosure Advisor

Recruiter: Krystle James

Hiring Manager: James Barnes

Location: Bristol or Bletchley

Expiry Date: 03/07/25

Due to the sensitive nature of this role you will be required to have (SC) Security Clearance

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.   We deliver vital work at scale, with real breadth and impact. We connect for good.

You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters:

This critical role exists to ensure secure, accurate and timely compliance with lawful requests for assistance and the disclosure of information requested by Law Enforcement Agencies (LEAs), Courts and other persons or organisations entitled under the Investigatory Powers Act 2016 and other statutory legislation.

What you’ll do: 

• Ensuring the secure, accurate and timely compliance with lawful requests for assistance and the disclosure of information requested by Law Enforcement Agencies (LEAs), Courts and other persons or organisations entitled under the Investigatory Powers Act) and other legislation which requires mandatory compliance;
• Extracting data from BT Group business systems following established processes, providing the data for LEAs and other agencies for use in criminal investigations and court proceedings;
• The maintenance of good working relationships with internal teams and dedicated contacts within the police. Acting as the first point of contact on issues relating to the disclosure of data;
• Working closely with peers to ensure the team as a whole effectively meet the requirements of role related responsibilities, which includes managing police queries that come into shared mailboxes and queue management;
• Being part of a 24x7 rotation for on call provision for critical disclosure services;  

What you'll bring:

• Ideally some knowledge of BT Group customer relationship management systems;
• Preferably a basic understanding of the Investigatory Powers Act (2016) relating to the acquisition and disclosure of communications data;
• Tenacity, curiosity and attention to detail;
• Excellent and effective communications skills;
• Excellent collaborator and ability to maintain positive working relationships.

Diversity and Inclusion:

Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and encourage applications from all sections of the community. Our ambition focuses on recruiting and retaining people who are under-represented in our workforce. Including those from ethnic minority groups, disabled and neurodiverse people and women. However, diversity does not end there and anyone with different backgrounds, gender identities, sexual orientations, ethnicities, ages or stages of life, disabilities and those from low socio-economic backgrounds are welcomed and encouraged to apply. Find out more about BT’s D&I manifesto by searching on our website.

What's in it for you:

• Competitive salary
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 22 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
• 24/7 private virtual GP appointments for UK colleagues​
• 2 weeks paid carer’s leave ​
• World-class training and development opportunities​
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and criteria. So, if you're excited about this role but your past-experience doesn't align perfectly with every requirement, don’t worry – we’d still love you to apply!