BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
About the role
The Customer Solutions Design Professional assist the creation of end-to-end technical designs and solutions which meet customer needs.
What you’ll be doing
Capture customer requirements, develop technical solutions and new security tools to help mitigate security threaths and vulnerabilities.
Prepare Documents like, HLD/LLDs, Standard Operating Procedures (SOP) etc.
Create solutions that balance business requirements with information and cyber security requirements
Identify security design gaps in existing and proposed architectures and recommend changes or enhancements.
Evaluate new technologies and processes that enhance security capabilities.
Work with a variety of external customers internally and externally.
Engage with multiple teams across various verticals like PM,SRMs, operations etc to ensure that BT security requirements are considered when delivering/developing new services.
Essential Skills / Experience
Technical Skills:
NGFW : Palo Alto, Fortinet, Juniper, CheckPoint, CISCO etc.
Proxy: Zscalaer, Blue Coat
VPN: SSL, IKE v1 & v2
Microsegmentation : Illumio
Thorough understanding of the latest security principles, techniques, and protocols like, Adavance persistent threats, Cloud Security (AWS, Azure), Sandboxing, VA/PT, PKI etc.
Experience in Illumio architecture, implementation, labels, and VEN with strong knowledge of application and nano-segmentation best practices
Strong problem-solving skills with the ability to work under pressure and communicate effectively
Experience you would be expected to have
Core experience in Netwrok and Information Security.
Hands on experience in security systems, including NGFW, IPS/IDS, Proxy, AAA, Microsegmentation (Illumio) etc.
Experience of managing design projects independently.
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BT Group’s Behaviours |
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Customer First |
Prioritize customer needs in every decision and action. |
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Challengers |
Challenge the status quo and bring innovative ideas to life. |
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Committed |
Own outcomes and deliver with integrity. |
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Clear |
Communicate openly and simply, ensuring alignment. |
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Connected |
Collaborate across teams to achieve shared goals. |
At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.