3rd Line Security Specialist

Why this job matters

As our 3rd Line Network Security Professional, you'll be working onsite in an air gapped secure customer facility along side other BT personnel. You'll provide lead technical support on complex security issues and projects – liaising with customer representatives or vendors and directing other support staff where appropriate. 

What you’ll be doing

1. Forming an integral part of our 24*7 team providing security in-life technical support. Including on-call cover
2. Detecting, responding and resolving complex security incidents, problems and changes within the operational environment
3. Providing 3rd line SME support, responsible for the high priority incident while resolving within the agreed SLA
4. Be the operational SPOC for our design or customer contract teams
5. Providing RCA’s and contributing to PIR’s as and when required

Essential Skills

What we would like to see on your CV

1. Extensive experience working within a Network engineering role. 
2. Excellent experience working within a specialist security operations role
3. Very good stakeholder management, working directly onsite with customers and their complex network solutions
4. Industry recognised certifications or relevant experience
5. The successful candidate must be willing to undergo Government Security Clearance to SC level, which requires residence in the UK for a minimum of 5 years. The successful candidate must also be willing to potentially undergo DV clearance

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits of working for BT include:
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• x4 Salary Life Assurance
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.