Apply now »

Solution Architect Specialist

Job Req ID:  41821
Posting Date:  10 Dec 2024
Function:  Architecture Solution and Design
Unit:  Digital
Location: 

12 Bannerghatta Road, Bengaluru, India

Salary:  Competitive

Recruiter: Farhat Tinwala

Hiring Manager: Dinesh Gottipati

Career Grade: D

 

About the Role

As a ServiceNow Platform Architect, you will be at the forefront of designing, developing, and maintaining the system architecture within BT’s ServiceNow environment. This includes seamless integrations with other systems. You will provide visionary technical leadership, ensuring the platform aligns with the business strategy. You will lead the development of architectural and technical standards and best practices.

Key Responsibilities:

•    Design and architect ServiceNow solutions that align with business requirements and industry best practices.
•    Lead the development and implementation of ServiceNow modules, including ITSM, CSM, ITOM, HRSD, and other applications. 
•    Collaborate with stakeholders to gather requirements and translate them into technical specifications.
•    Provide technical direction and mentoring for design and implementation leads, and document best practices and procedures.
•    Create and maintain detailed views of the existing architecture.
•    Ensure platform alignment with the business strategy and provide consultative technical leadership to the platform team.
•    Develop architectural controls and impact analysis for new requirements.
•    Identify reuse opportunities and develop the integration strategy between the Now Platform and other enterprise systems.
•    Contribute to and oversee the governance processes.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Apply now »