Talent Acquisition Specialist - Sales & Commercial

Location

London or Birmingham - Hybrid working 3 days in the office, 2 wherever.

Why this job matters

Our ambitions and plans can only become reality through our people. In this role, you’ll play a key part in ensuring BT continues to attract and secure exceptional talent.

As a Talent Acquisition Specialist, you’ll be central to our ability to hire the right people at the right time. Your work will align hiring with our strategic goals, helping to build a diverse, inclusive, and high-performing workforce. By managing the recruitment process effectively, you’ll support business growth, enhance the candidate experience, and strengthen BT’s reputation as an employer of choice.

What you’ll be doing

•Advise hiring managers on recruitment plans, assessing feasibility around volume, skillsets, and location to support strategic goals.
•Manage everything from briefing, sourcing, and interviewing to salary negotiation and onboarding, ensuring a seamless and inclusive candidate journey.
•Uphold recruitment policy, data integrity, and compliance throughout the process, making sure hiring decisions are robust and evidence-based.
•Build strong pipelines through proactive sourcing and talent pooling. Collaborate with employer branding to design campaigns that attract top and diverse talent.
•Track key hiring metrics including time-to-hire and hiring manager satisfaction. Use insight to continuously improve the recruitment process.
•Manage relationships with hiring managers, internal teams, and preferred suppliers to support fast, effective hiring.
•Leverage market intelligence, recruitment trends, and new tools (including AI) to offer fresh thinking and improve delivery.
•Promote inclusive hiring practices and advocate for hybrid ways of working to attract and retain great people.

The skills you'll need to succeed

•Background in large, complex, or global organisations—either in-house or through RPO environments.
•Proven ability to build trusted relationships with senior HR and business leaders across a matrixed organisation.
•Confident in advising and influencing stakeholders on hiring decisions, market insight, and process improvements.
•Skilled at balancing priorities and managing expectations across multiple roles and business demands.
•Track record of meeting individual targets and delivering on SLAs, KPIs, and recruitment performance goals.
•Deep understanding of the full recruitment lifecycle—from requisition through to offer and onboarding.
•Experience managing third-party agency relationships and ensuring effective performance.
•Passionate about providing a standout, inclusive candidate experience at every stage.
•Up to date with recruitment trends including D&I, selection and assessment methods, early careers hiring, and employment law.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

•10% on target bonus 
•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•25 days annual leave (not including bank holidays), increasing with service
•24/7 private virtual GP appointments for UK colleagues
•2 weeks carer’s leave 
•World-class training and development opportunities
•Option to join BT Shares Saving schemes.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.