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Strategic Total Reward Professional
1 Braham Street, London, United Kingdom
Location
London or Bristol - hybrid working 3 days in the office, 2 wherever.
Why this job matters
The Total Reward CoE plays a critical role in placing our customers at the centre of everything we do at BT Group. As we evolve our reward approach, we are focused on delivering customer-centric total reward solutions that drive strong business performance and meaningful colleague experience.
As an Analyst, you will play a key role in ensuring the successful planning and delivery of our annual total reward cycle and priorities. You will support the design, delivery and analytics of reward activity, helping to maintain strong foundations while continuously improving our practices. With colleagues at the heart of your work, you will contribute to cyclical activities and change initiatives that ensure our total reward approach remains competitive, inclusive and future-ready.
This role sits within the Design & Delivery team, operating as a flexible, T-shaped practitioner who collaborates across the CoE to deliver high-quality people products through consistent, transparent and effective ways of working.
What you’ll be doing
•Collaborates within the Design and Delivery team to support key products and programs across Work, Reward, and OD.
•Ensures all reporting and analytics related to the three critical reward conversations are fully tested and accessible during the annual reward cycle.
•Manages ad hoc requests for market data and analytics, identifying opportunities to simplify processes and improve efficiency.
•Develops data-driven, customer-centric total reward solutions to enhance individual and business performance within CFU/CU.
•Partners with P&C data analytics teams to ensure market data supports career development and progression.
•Serves as the first escalation point for Tier 3 Reward Services queries, using a systems-based approach to resolve total reward challenges.
•Works with Reward CoE peers to develop customer-centric total reward education for key activities, including annual cycles and change initiatives.
•Provides proactive reward modeling and assessment updates that influence CFU/CU total reward budgeting and forecasting, including minimum wage adjustments and other analytical needs.
•Collaborates with Reward Services and other CoEs to continuously simplify and improve total reward delivery.
The skills you'll need to succeed
•Strong understanding of total reward principles, including recognition, and how they impact individual and business performance. Experience in analytics and modelling gained through a relevant degree plus 2+ years’ experience, or equivalent professional experience. Experience of annual reward cycles or reward change projects.
•Worked in HR, Finance, Commercial, or Consulting environments, accountable for commercial analysis, data reporting, and insight delivery.
•Proven ability to build and influence relationships within a large, matrixed organisation (10,000+ employees) across at least two sectors.
•Experience managing pension, compensation, or benefits plans, delivering operational improvements, and ensuring compliance with governance frameworks.
•Demonstrated success in establishing effective relationships across teams, aligning total reward approaches with organisational strategy and governance.
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
•10% on target bonus
•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•25 days annual leave (not including bank holidays), increasing with service
•24/7 private virtual GP appointments for UK colleagues
•2 weeks carer’s leave
•World-class training and development opportunities
•Option to join BT Shares Saving schemes.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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