Senior Manager Transformation Assurance

Recruiter: Carla Ballinger

Career Grade: C

Our hybrid working means in this role you are required to be in the office 3 days per week with the option of working from a place of your choice 2 days per week

Why this job matters
The BT Group Transformation Governance & Assurance team is part of the Strategy & Change (S&C) Unit led by the Chief S&C Officer, which in turn is part of the BT Group Corporate Units.
One of the primary objectives of the Group S&C team is to accelerate and enhance the delivery of BT’s transformation.  
In support of this the objectives of the Transformation Governance & Assurance team are to:
•    Equip ExCo and other leaders with relevant and timely insight on the performance of the portfolio of transformation programmes to ensure delivery, manage interdependencies and address risks
•    Provide independent periodic assurance on select programmes over time to ensure information presented is accurate and identify opportunities for acceleration or risk management

The role works closely with the Group Transformation Governance & Assurance Director, Group colleagues and unit transformation leads as a key contributor to enabling the desired levels of risk in the group transformation portfolio

Key elements of the role include:

Assurance
•    Develop and implement a quality assurance framework and plan for the Group Transformation programmes based on the Transformation standard 
•    Conduct ongoing assurance with each programme through the monthly cycle using a combination of review and self-assessment to assess risk and fairness of reporting
•    Conduct deep-dive assurance reviews on individual programmes and broad topics utilizing common industry practice and the Transformation Standard to assess risk, opportunities and reported status
•    Partner with Group Internal Audit to share learnings and co-ordinate reviews

 Leadership
•    Provide advice and coaching on governance and assurance issues to the S&C teams and wider transformation professionals BT-wide
•    Drive knowledge sharing on emerging trends and changes in transformation principles and practices
•    Partner on the implementation of continuous improvement opportunities to improve Transformation Governance and Assurance processes.

The skills you'll need
•    Leadership and stakeholder management: strong leadership skills to lead matrix teams and influence stakeholders.
•    Discipline: ability to set standards and assess delivery against them, unwavering in the face of resistance or challenge
•    Analytics: ability to assimilate and interpret situations and data 
•    Communications: engaging with a broad range of stakeholders creating the environment for constructive dialogue
•    Resilience: high levels of resilience to engage positively in challenging situations
•    Intellectual Curiosity: to rapidly build a comprehensive understanding of the BT Group and its businesses and value drivers, and the sector and markets in which it operates.
 

The experience you'll have 
•    Conducting high level and deep dive assurance reviews on transformation programmes at scale
•    Identifying risk and opportunities in a portfolio to target assurance
•    Leading large streams on transformation programmes at scale through the full lifecycle, including those with significant technology components, focused on cost efficiency and business operation simplification
•    Operating with a range of delivery models, including Agile, Waterfall and hybrids
•    Engaging at an Executive level
•    Developing and optimising assurance frameworks
•    Managing teams of professionals
•    The technology and telco sectors, including current and emerging developments around Cloud, SaaS and AI/GenAI

What’s in it for you? What are the benefits?
We work across the group with a wide range of stakeholders including many of the senior leadership teams in the business. We are committed to providing all colleagues with the right opportunities to develop their career. There will be an opportunity to learn from a diverse team, with wide ranging experience. The opportunity to make a difference is huge! You’ll get a broad understanding of all parts of BT and the experience will be valuable in any future roles. 
•    Annual on-target bonus 15% (personal and company multipliers)
•    BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
•    Exclusive colleague discounts on our latest and greatest BT broadband packages
•    50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
•    Discounted EE TV including TNT Sport and the NOW Entertainment membership
•    There’s also great support for working parents including pay whilst on maternity, adoptive, and paternity leave
•    25 days annual leave (not including bank holidays), increasing with service
•    Volunteering days so you can give back to your local community
•    Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.