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Zero Trust Access Specialist

Job Req ID:  47806
Posting Date:  12 Jun 2025
Function:  Cyber Security
Unit:  Networks
Location: 

Snowhill, Birmingham, United Kingdom

Salary:  Competitive with Great Benefits

Why this job matters

The role of the Zero Trust Engineering Specialist is to ensure the smooth operation and optimization of Zscaler’s cloud-native security platform. You will be part of the engineering team responsible for the deployment and management of Zscaler across the business. 
If you’re passionate about cloud security and want to be at the forefront of innovation, this role is for you.

 

This role is hybrid (3 days in office) and can be based in one of the following offices: Birmingham, Manchester, Ipswich (Ipswich only applicable to existing BT employees)

What you’ll be doing

  • Owns, and creates where required, E2E Zscaler HLDs for all programme delivery contexts, capabilities, and components. 
  • Oversees the creation of Low Level integration/designs from the contracted delivery units from a BT Zscaler point of view 
  • Works alongside the Lead Solution Architect  to ensure all functional and non-functional contexts & requirements are being addressed.
  • Works alongside the Enterprise Architect to ensure business strategy, architectural roadmap, scalability, and security are being delivered.
  • Provides E2E Cross-Domain Design Reviews and Solution Assurance (with the Lead Solution Architect)
  • Ensuring decisions made are aligned to programme design principles, architectural patterns and guardrails. 
  • Ensuring technical decisions take account of any programme budget, business priorities, time constraints and benefits/success measures outlined the Business Case/Scoping Documents agreed.
  • Ensure BT wider governance channels have been followed
  • Cascading design information as appropriate and working alongside other design specialists for integration 

Skills Required for the Role

  • Experience in managing/maintaining a Zscaler environment
  • Experience rolling out Zscaler across an organisation
  • Understanding of current Cyber Security threats to our industry & motivation to protect BT from malicious adversaries.
  • Embedding transformational change and benefits management: able to analyse, plan and implement enduring change affecting systems, processes and particularly people.  
  • Able to identify, plan, realise and measure policy benefits.
  • Stakeholder management: able to work across the organisation to engage and influence stakeholders at all levels in support of project objectives.
  • Self starter: able to work out what needs to be done in a complex situation and set a direction for self 
  • Creative thinker: able to think around a problem and come up with creative solutions

Experience Required for the Role

MANDATORY

  • Zscaler specialist
  • Knowledge and experience of transformational change management

PREFERRED

  • Experience supporting complex cyber security or IT projects.

Benefits

  • On target 10% on target bonus​
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​
  • From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
  • 25 days annual leave (not including bank holidays), increasing with service​
  • 24/7 private virtual GP appointments for UK colleagues​
  • 2 weeks carer’s leave ​
  • World-class training and development opportunities​
  • Option to join BT Shares Saving schemes.​

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled.  As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. 
 
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband.  Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. 
 
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come.  This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.  
 
Change on the scale we will all experience in the coming years is unprecedented.  BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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