Network Engineering Specialist

Recruiter: Daniel McCarthy 

Career Grade: D 

Internal Closing Date: 30th October

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

Why this job matters
The purpose of this role is to manage and transform BT’s Global Reach Platforms (design, develop, test, deliver and support) as well as leading on and the transformation of design, development, network delivery and platform management of the aligned platform services.  This role is a programme function in the development of new technology and change to an embedded agile, devops engineering culture - enabling sustainable, profitable growth and maintenance of networks that support the diverse business needs of not just Enterprise but the wider BT portfolio. 

What you’ll be doing – your accountabilities
The purpose of the Global Reach Platform Manager  role is to look after the platform development / evolution and in-life performance of  specific platform(s) including vendor engagement / support. Specifically this role is accountable for: 

• Driving business performance, efficiency and continuous improvement. 
• Managing stakeholders to enable network design and delivery.
• Virtual/Matrix  management of multidiscipline team(s)  of Level 1 to 3 consisting typically network designers,network delivery, network testers, network ops & professionals with multiple disciplines supporting the platform. 
• Deliver Platform transformation on behalf of BT’s Line of Businesses

Leadership accountabilities

• Budget and cost management working with our vendors and finance teams.
• Matrix team management across BT business units 
• Lead complex delivery programmes. 
• Influence at senior levels strategic and Business decisions to do the right thing for BT and its customers.
• Conduct myself with pride, honesty and integrity in line with the BT Values.
• I will actively give and receive feedback on my performance.

Key decisions

• Driving network service / performance levels
• Platform strategy direction and approval 
• Ensuring platform security control and management.
• Technical direction/ implementation specific to platform evolution.
• Vendor engagement driving operational excellence
• Resolution of platform wide issues (engaging with key stakeholders as appropriate)
• Cost and return on investment working with procurement teams
• Implementation of platform roadmap (specifically driving network upgrades to address EoSL issues and capacity demands)
   

The skills you’ll need to succeed

• Provide detailed information on any qualifications, technical expertise or security clearance that you will need for the job.
• Accomplished and experienced leadership skills
• Expert knowledge of the communications industry and relevant emerging network/software technologies.
• Experience and proven ability to delivery large-scale transformational technology programmes.
• Minimum 10 years experience in IT/Telecommunications in technical or product delivery.
• Architectural and operational understanding in the Internet/VPN arena. 

Experience you’d be expected to have

• Describe the experience that an individual in this role is likely to have.
• Successful track-record delivering complex technology solutions. 
• Strong collaboration skills.
• Proven track record in following through on good strategic decisions 
• Successful track record in coaching and managing virtual teams across multicultural global environments 
• Technical understanding/experience of IT infrastructure/enterprise applications would be advantageous. 
   

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.