Network Engineering Specialist

Recruiter: Daniel McCarthy

Career Grade: D

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.  

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

Why this job matters
The purpose of this role is to lead on design and test activities within our Global Reach platforms. 
The purpose of the Network Design Specialist role is to deliver network designs for Global Reach network platforms and/or customer solutions.  Specifically, this role is accountable for:

• Driving efficiency and scalability through the re-use of IP/VPN network designs and ongoing in-life operation of designs across the overall Global Reach network platforms and/or customer solution. 
• Typically leading a matrix (virtual) team of technical experts/contractors to deliver network design solutions and provide technical thought leadership to a larger matrix team. The sphere of influence for the matrix team will be from a technical perspective.
• Acting as a technical ambassador for the company and providing expert technical consulting to customers at a platform and/or overall solution level.
• Deciding on design scope and design of the overall Global Reach network platforms and/or customer solution.

What you’ll be doing – your accountabilities
The purpose of the Network Design Specialist engineer role is to lead the design of IP/VPN technologies. Specifically this role is accountable for:

• Design accountability for new features into Global Reach platforms. 
• Provide thought leadership to senior internal stakeholders and customers regarding aspects of Global Reach platforms and/or customer solutions.
• Point of contact for technical expertise to senior stakeholders, internal and external.
• Mentor and share knowledge with others and be an advanced user of design tools.  
• Create and develop architecture patterns and design techniques for BT and/or customers.
• Lead on resolving customer impacting issues regarding the overall network platform and/or customer solution.
• Solve problems that tend to arise from the interaction of multiple components and usually are complex and unknown related to the overall IP/VPN platform and/or customer solution and involve vendor interworking issues.
• Raise and resolve implementation issues with suppliers and other designers.
• Resolve in-life issues to overall network platform and/or customer solution, as appropriate.
• Lead a matrix team as appropriate within Global Reach.
• Estimate the time and type of resource needed to support deliverables with increasing cost impact and time duration.
• Drive transformation specifically in terms of automation,

The skills you’ll need to succeed

• Specialist knowledge of IP/VPN technologies and vendors (Cisco/Juniper)
• Specialist knowledge of relevant emerging network/software technologies.
• Experience leading matrix teams to deliver network designs and testing.
• Software development skills specifically in solving network issues / activities.
• Experience in resolution of customer impacting network issues. 
• Working knowledge of CI/CD principles and tools such as Gitlab is desirable.
• Working knowledge of automation test frameworks such as Behavior Driven Development (BDD) and/or Robot Framework is desirable.

Member of a professional body e.g. Institution of Engineering and Technology

Experience you’d be expected to have

• Leader of matrix technology team.
• Delivery of IP network design 
• Strong collaboration skills.
• Ability to lead / coach teams to change and develop an innovative, challenging, and supportive team culture.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.