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Technical Delivery Specialist
One Braham (4140), London, United Kingdom
Recruiter: Luke Byrne
Career Grade: D
Internal Closing Date: 30/7/25
Why this job matters
Best Network sits at the heart of BT’s strategy. The Mobile Technical Delivery team deliver critical projects across Mobile. This role will deliver intra-mobile technical and functional deliveries. The role holder will also input to standardization of process, and delivery metric analysis, reporting and improvements.
What you’ll be doing
• Defines scope, deliverables, maintains updated project plans and weekly reporting
• Manages deliveries with focus on the RAID log
• Ensures quality and governance through project lifecycle
• Implements workstreams in full cycle delivery of commercial outcomes for technology developments and solutions.
• Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.
• Coordinates with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.
• Manages multiple complex medium sized technical deliveries or a single large technical delivery to time, cost and quality
• Monitors all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.
• Owns financial outlook of deliveries
• Implements ways to improve team, process and service performance and suggest and implement changes to create efficiencies and delivery improvements
Skills and Experience
• Project / Programme Management: Leads technical functional deliveries to achieve success through delivery excellence towards time, cost and quality. Produce high quality reporting into the wider programme of work
• Delivery Focused Mindset: Keeps the focus on progressing forward and unblocking issues and highlighting risks in a timely manner
• Agile Methodologies: Experience of Agile deliveries, running daily stand ups, unblocking issues, delivering with efficiency and integrity
• Requirements gathering: Experience of understanding and scoping requirements with design teams, through high quality documentation and accountability
• Stakeholder Management: Engages, communicates effectively, monitors and improves relationships with stakeholders
• Resourcing: Acquires, allocates and manages resources in the most efficient and effective manner.
• Risk Management: Identifies, evaluates and manages risks by implementing risk mitigation strategies and clear communication at all levels
Experience you’d be expected to have
Mandatory – Strong track record of delivering technical and functional projects across technology domains
Mandatory – Ability to work in a matrix environment, strong analytical and problem-solving skills
Benefits
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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