Software Engineering Specialist
Ipswich (4405), Ipswich, United Kingdom
Recruiter: Luke Byrne
Career Grade: D
Internal Closing Date: 17/9/25
Why this job matters
We are a team of around 25 people (mostly developers), based in Adastral Park, Ipswich. We build software to support BT's Network Operations Centre (NOC), helping them to keep our networks running smoothly 24/7.
We’re big fans of agile software development, having practiced and promoted it for more than 15 years. We don’t just mean daily stand-ups and user stories: our agility is built on a foundation of technical practices like test-driven development, continuous deployment, and refactoring to maintain high code quality. We work closely with the people who use our software to make sure we’re building the tools and features that will give them the most benefit.
We take responsibility for the whole lifecycle of our software: we talk directly to our customers to figure out how to help them, we design, build and test the software, and we deploy and support it ourselves too. We also foster a learning environment, with activities like tech talks and study groups, and we run regular "innovation days" where everyone is encouraged to work on side-projects to improve their skills and investigate new technologies.
Most of our applications are web-based. Our main stack is Ruby on Rails, but we also have some projects using other languages and frameworks such as Elixir/Phoenix, Java and Go. We also use open many source products such as Postgresql, Grafana, ElasticSearch and Kafka.
We follow a hybrid working model which means we spend 3 days each week working together in the office.
What you’ll be doing
This is a hands-on developer role where you will be working in a small team of fullstack software developers. You will work closely with your customers to incrementally build solutions to help make their job easier. A lot of your work will involve pair or mob programming with other members of the team – we believe in shared code ownership, learning from one another and making the most of everyone’s skills and experience.
You will be expected to coach and mentor more junior members of the team, ensuring best practices are ingrained in the way we work. You will be expected to set an example of technical excellence, and to contribute to and make design decisions and technology selections etc in conjunction with the rest of the team.
Skills and Experience
- Be a current active software developer with up-to-date skills, and extensive experience in developing high quality code bases.
- Have experience working with Ruby and Rails or have a solid background with other OO or functional languages and web frameworks.
- Be comfortable with unix/linux, git, and database technologies.
- Love to learn. You will be expected to keep up-to-date with relevant technologies and practices so you can recommend their adoption in the team.
- Be an excellent coach who enjoys helping others be at their best.
- Enjoy working in agile teams in a collaborative environment.
- Have a passion for writing high quality, maintainable code; promoting a culture of test-driven development.
Benefits
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.