Content Distribution Specialist

Why BT?

We’ve always been an organisation with purpose; we connect for good.   You can trace this back to our beginning as pioneers of the world’s first telecommunications company.  At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed. 

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things.  From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport.   

So if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers.  If that’s you, and what you’re looking for.   

We’d love you to be part of our future. 
 

Why this job matters

The Content Distribution Specialist will be accountable for the technical and service management of TV services, acting as the technical authority for a wide range of TV services and capabilities. The role has a key focus on TV headend environments and their distribution.
You will be accountable to the Senior Manager for Service and Operations & your role will be leading the evolution of BT’s exceptional TV team.  As a subject matter expect on BT’s operational capabilities, you will apply knowledge and experience to drive improvement or replacement of workflows, tools and processes with an open mind and solid ownership to not only conceive but deliver these goals. 
 

What you’ll be doing

• Use in-depth expertise and end to end understanding or lead others in the diagnosis of complex multi-site/multi-component incidents, likely major service impact/risk and pan-BT
• Working alongside designers and developers to integrate and build new exciting TV features.
• To reflect and communicate improvements on the systems, workflows or tools to eliminate or lessen the risk of repeat incidents
• Articulating business requirements and commercial necessity to technical or non-technical teams
• Managing internal and external relationships, building understanding and support from diverse sources and disciplines
• Technical authority internally and externally with the ability to communicate complex technical information in a simple and engaging way
• Technical leadership mentoring and inspiring members of the team
• Identifying and working with all the relevant platform architects and process architects to ensure that the team agree with the solution and that the solution works end to end
• Technical understanding of multiple platforms to component level and a desire to learn new platforms and adjusting ways of working appropriately

Skills required

Technical Skills

• Adva, Appear TV, Elemental, Harmonic experience desirable
• AWS and Azure experience useful
• Encoding and packaging experience both on-prem and cloud based
• Unified Streaming and Media Packager experience
• SRT , RTMP, Multicast and general IP broadcast transport knowledge
• Cisco networking experience
• Dataminer experience

Core Skills 

• Bold Decision Maker - Dynamic, tenacious, enthusiastic, open minded and collaborative individual
• Change Agent – Expert in one of our main platforms (Networking, Media Coding, Automation, Broadcast), able to drive and inspire new concepts
• Team Coach – Build a culture of high performance, lead from the front but also give way to talent

Qualifications and certifications 

• Preferable: Appropriate Technical qualifications, Knowledge of other broadcast, cloud and networking technologies.
• Mandatory: Dynamic, tenacious, enthusiastic and open-minded.
• Experience: Network Design, Delivery and or Operations.  

Benefits

Tailored training and development opportunities to continue to build your career
25 days’ annual leave (not including bank holidays), increasing with service
Life Assurance
Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
Direct Share scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment
Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks
3 volunteering days per year
Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network
 

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.