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Technical Project Manager

Job Req ID:  52018
Posting Date:  10 Oct 2025
Function:  Data & AI
Unit:  Consumer
Location: 

1 Braham Street, London, United Kingdom

Salary:  Competitive with great benefits

London, Birmingham or Bristol

3 days in the office, 2 remote

 

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

 

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

 

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. 

 

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

 

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? 

 

Why this job matters

At EE, our ability to deliver brilliant, personalized experiences for all our 30m customers is fundamental to our future success. As a business we are investing extensively in the automation of our operations and networks, and in building our Base Management capabilities.

 

Data driven automation and decision making has never been more important.  Data Science & AI will create a new data capability for Consumer to allow us to create the best personal experiences for all our customers across all channels and drive Commercial Revenue.

What you’ll be doing

  • Leading the Technical Delivery Chapter; including line management of technical delivery leads within the Chapter  
  • Working collaboratively with the Data alliance to set and agree delivery standards that ensure strategic alignment with commercial priorities and meet the needs of our stakeholders
  • Maintaining a consistent program structure to drive insights & metrics to support planning, prioritization and issue resolution across the Data Alliance  
  • Streamlining governance and operational processes to ensure efficient and effective data product delivery across the Data Alliance
  • Leading and facilitating key governance forums and processes to ensure prompt escalation and resolution of issues and decisions
  • Deliver operational capability enhancements within Jira and Confluence to automate processes, surface program data and support operational processes
  • Coaching and mentoring colleagues across the Data Alliance on delivery best practices; facilitating workshops and running training sessions where needed
  • Planning and facilitating key events such as Chapter Days, Quarterly Planning Processes, etc 

The skills and experience you'll have under your belt

  • Demonstrated ability to lead a delivery chapter or community of practice, setting standards, sharing best practice and mentoring delivery professionals
  • Commitment to driving innovation, efficiency, and improved delivery practices within teams and across the organisation
  • Experience leading cross-functional teams, fostering a culture of collaboration, continuous improvement and high performance
  • Skilled in building & maintaining delivery roadmaps, aligning outputs with strategic objectives and adapting plans in response to change
  • Experience identifying, tracking, and mitigating delivery risks and dependencies across multiple teams or initiatives.
  • Ability to resolve conflicts, remove blockers, and adapt quickly to changing priorities and environments.
  • Skilled in using metrics (velocity, burndown, cumulative flow, cycle time, OKRs) to drive decisions, measure performance, and improve outcomes.
  • Strong ability to engage and influence stakeholders at all levels, including executives, product owners and technical teams 
  • Excellent communication skills (written and verbal) with the ability to simplify complexity and build trust across technical and non-technical audiences.
  • Deep understanding and hands-on experience of Agile delivery frameworks (e.g. Scrum, Kanban, Safe, etc)
  • Strong facilitation and coaching skills to support teams in Agile practices and ceremonies
  • Ability to lead teams and stakeholders through organisational or process change, including Agile adoption and transformation
  • Advanced knowledge of Jira (configuration, dashboards, reporting, automation)
  • Advanced knowledge of Confluence (spaces, templates, gadgets, knowledge management) 

 

It would be good to have

  • Relevant project management qualifications (e.g. PRINCE2, PMP)
  • Relevant agile certifications (e.g Scrum, Kanban) 

Benefits

  • Annual on target bonus 10% (based on both personal and company performance)
  • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
  • 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
  • 2 weeks carer’s leave
  • From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
  • Life Assurance (4 x life cover pay)
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership.
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • Volunteering days so you can give back to your local community.
  • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
  • 24/7 private virtual GP appointments for UK colleagues

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ 

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. 

 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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